South Austin Gym

Please do not waste your money. I do not even write reviews EVER but I have to because me and my husband both had hard time ending our contract. The first problem is that they do not manage their own payment system. It is done by a third party. They literally refer you to the third party for any issues with your payment. When I signed up for my contract I was told that my contract was for 6 months including the month that I signed up(makes sense) but when they took out money on the 7th month, I called them and the owner's wife was rude and basically told me I need to learn how to read. I had to hang up on her because she was so disrespectful. A month later my husband told them that we were moving to another city and he wanted to end his contract(a clause in contract and verbally told by the person when we signed our contract), they gave him WRONG email address of the third party who takes care of their payments. We emailed then in April with the proof that we have moved to another city. We realized in September that they were still taking out payments($125/ month) from his account. We contacted the payment company and they just emailed us today that they will take out another payment in October and it will stop in November. This is after we forwarded them the proof of email in April to the wrong email address that was provided to us(word "systems"was missing from incorrect email address). There are much better gyms out in that area who do better business.The instructors are good and they are friendly but please do not sign a contract or just sign a month to month contract. I know that it is not that difficult to just call the payment company(third party) and let them know about the wrong email address and they could have easily returned our overpayments. And just to also make clear, my husband has not been to that gym since February 2019. Please do not join this gym

LOVE this place! For many reasons. I recently started training with Randy, and he is the REAL deal! Like no kidding! He is an amazing instructor and takes his time with me and meets me where I am at. I had a car accident and a head injury so I have to modify many movements and go slow.Another reason, I love this gym, is that it is CLEAN! I am mean, REALLY clean! The weight racks are always in order! The floors are spotless! For a boxing and weight rack gym, it is truly amazing! Better than any box store gym in the city!The people who work there, say hello to you! I feel like when I am there, I matter! Thank you Randy!

Jordy, we're sorry that you're experience wasn't what it should've been. We hope you give us another chance to show you how great we can be. -Randy P., Owner

John, thanks for giving us a shot. We're sorry to see that you had a bad visit, but we do hope that you'll give us another chance to show you how great our gym can be. -Randy P., Owner

Small place but has everything you need for a good workout

I love the gym...you have all the equipment you need...plus the boxing and kickboxing classes are fun.

Seems half decent. Went for boxing and was asked to pay $35 up front. No free trial to see if I even like it. Completely ridiculous. The gym membership itself cost more than several gyms and several martial arts programs that let you have a free trial.

I called and just wanted to know prices. I liked the guy I talked to, he seemed really nice, but asked several times for monthly membership prices for only western boxing or both w boxing and kickboxing and got the runaround everytime. I probably won't hassle with going to the $35 kickstart trial just to find out what they charge for their programs that he wanted me to do. I'll just find another gym.

Terrrible gym, bad business practices , the things they promised are not true ,broken equipment and unprofessional trainers not for people with experience , horrible process to cancel the membership. I had signed up for 6 months that I payed for to later find out it was a year and a half , false information, I don't recommend this to anyone who's more advance in boxing or mma , would rather recommend planet fitness then this for what you pay for monthly .In short words they only care to squeez money out of you and work against you they could literally care less about ur health or fitness , when I did set up to have training sessions the coaches didn't show up ,Conrad,May,Kayde and I also heard weird things between the coaches and staff going on , didn't feel comfortable didn't want to go to the gym and the training was very basic nothing you couldn't do by your self at any other and less priced gym, horrible experience wouldn't recommend it to anyone. Besides me not wanting to attend the gym and then wanting to cancel which is one of the worst experiences I've had at any gym I've ever been too with 5 years boxing experience.

TL;DR: This gym and the instructors are awesome. Go here.This is a great gym! I've trained in martial arts of different sorts since I was a kid, I love it. It's the only exercise that I can stick with! I needed to tighten up my boxing, (which is sloppy), so I checked out South Austin Gym. After one Kickstarter lesson, I signed up. Unfortunately, a week later in judo class at another gym, my MCL and meniscus were injured when a guy who didnt yet know how to fall correctly landed on my right knee. I had to do rehabilitation and stop training. South Austin Gym was kind enough to freeze my account for a short time!Here it is, several months later, and I am able to attend boxing classes to try and get in shape again (it's going to be a task: I let myself go), and I am hooked! Next week will only be my third week of regular training in a long time and I can't wait to get back at it. When I get my wind back, I'm going to do the kickboxing classes, too. The boxing coaches (I do day classes) Rudy, Mo, Zach and Mike are all professional and supportive. Haven't had the chance to take classes from Coach Palmer yet but he is always at the gym and seems to be a nice guy. All the other students in the classes are also supportive and fun to workout with.If you are looking for a gym to help you get started in combat sports or whip you in shape because you've been sandbagging it (like me), this is the place to go. Do it!