Planet Fitness

U guys need to open 24/7, that is one of the reasons why I signed up. Other gyms open 24/7, I know it’s the pandemic but why take full payments and open half days. It’s frustrating and I’m canceling my membership if this place does open all the way up in few days

Friendly staff/atmosphere. I was never comfortable working out around other people until I started attending this gym with a friend, now I'm going there by myself up to 6 days a week.

We no longer live anywhere near a Planet Fitness location, and wouldn’t go to a gym during the pandemic because my family members have medical conditions that put them at high risk. The employees at this location refused to accept the cancellation of our membership in any safe or remote manner, and are essentially threatening legal (collection) action if we don’t continue to pay them for perpetual gym access now that we live 2 states away and are sheltered in place during this global crisis, unless we visit the nearest post office (which was recently closed due to a COVID outbreak), in order to notify them by certified mail. Deplorable.

Adam is an awful employee. He neglected to assist with the new app when attempting to bring in a guest. He denied bathroom access to my guest because we hadn’t figured out the app yet. After an hour of trying we left but not before we complained about his lack of helpfulness. But he stated, “go ahead, try and get me fired. I don’t like my job anyway!” Well it really showed Adam. Let’s hope this gets the process started otherwise Planet fitness will be more like planet nincompoop.

This is a great gym to join. If you can afford the Black card, you can use any PF anywhere. You can also use the hydro-massage beds, chairs (my fav), and even tanning and "body improvement" rooms (still not sure what that is). The only "scam" is that unless you give them a credit card (and not doing the Black card), it's not the advertised $10/month but $200 for a year. That was the only thing that angered me in the first days. Before Covid, I went as dad's guest (another perk of the Black card). I personally joined first of June so I could exercise inside and not outside in Phoenix heat and monsoon humidity!Everyone there is great. For the most part it is a "judgement-free zone".

Friendly staff, no judging 😁 this is a big one for me. When I first wanted to start working out I looked into a very popular gym back in late 90' they laughed at me for never have worked out. I WANTED to start working out but that experience saddened me I was 16. It took me YEARS! to finally do it. Panet fitness sais no judging, and I feel comfortable there.Only wish they had more weights and benches. They are always occupied when I go. But it's still awesome. 🏋️‍♀️💪

Always clean and comfortable! Jerry was such a huge help getting me acquainted with the Black Card spa and some different machines! I'm such a newbie to the whole gym environment I had no idea where to start this morning and he was absolutely amazingly helpful!!!

3/22 Gone twice during current business open hours and it was closed. Today they open at “4am” got there at 5:30am and it was completely empty closed. No signs on why they didn’t open. Pretty frustrating, waisting my resources and time. I guess people don’t show up to work? Half the machines are broken and I’ve only been a member for about a month. They can take the money but can’t even open the gyms4/2 - 5:37 Am Friday morning. Gym closed again. Seen at least 10 other cars pull up and leave because the gym was closed instead of being opened at 4am. Give me a spare and I’ll open it till someone could get here or something. Jeez.

Everybody's very friendly, only thing I noticed that could be more effective is having the team members wiping down machines. I've watched several members of the gym just hop from machine to machine without wiping them down!!Also if they can inform people not to just sit on a machine and why they're texting or on the phone for like 20 minutes and just sitting there.Especially the interval for 30 minutes people are just walking in and jumping on a machine in the middle of people cycling in 30 minutes workout.Very annoying!

The place is great, but employee Adam is not professional or kind in any way or form, I just started my enrollment last week, today was going to be my second time coming in, but this time my brother wanted to tag along. He wanted to check out the place before enrolling and this guy Adam was so very negative and rude and said that he could not come in unless I upgraded my enrollment. My brother even offered to pay for the hour or 2 that we were gonna be there, Adam said NO we don’t do that!!!I got to speak to Brandon the assisting manager and he kindly said yes “your brother can work out to try it out for $5.00”If only Adam could have been a little more kind and friendly I would have stayed, but instead I canceled my enrollment.Let’s share kindness the world needs it.