Merritt Clubs Fort Avenue/Federal Hill

Thanks for the fantastic review Heather. We are happy to hear your experience has been 5-star. If you ever need assistance when visiting the club, please see our manager Paul.

Thank you for the 5-star rating! If you need any assistance at the club, feel free to let Lizzy, our general manager, know.

Love this place! Everyone is very friendly and welcoming. There's also just a variety of amenities that come with a membership here. General gym use, workout classes, & pool access all come with the membership. And their COVID compliancy has made me feel very safe & comfortable about continuing to go to the gym.

I was a member for several years. The location I went to was on Fort Ave, federal hill. While the location was mostly clean and had adequate equipment, service from mgmt was sub par. Upon moving, I canceled on 1/21, but was still being billed on 3/21. After 4 emails, and a lack of responses, I had to submit a fraud claim and contact the BBB. I would not advise using this gym as they are in responsive of anything is needed or you move away....ie they will bill you despite requests to cancel until you take legal action

Even before the pandemic I was impressed but they have a forever member in me because of the way they have adapted to the major changes fitness facilities faced in a pandemic. They have kept me constantly updates with the state and local mandates concerning covid and exercise facilities. They give great tips and options on how to be healthiest both physically and emotionally during a time like this. Lastly they have the an awesome staff whos fully committed to keeping everyone as safe as possible yet they deliver exceptional customer service

Hi Joe, thanks for the 5-star review. If you ever need anything, please see our manger Lizzy!

Thanks for the great review, Alex. If you ever need anything at the club, please see our manager Lizzy.

This gym is bias. I can't say racial but I do notice a different vibe/treatment of the black members. Some of the staff are very short and impatient. I sat back and watched one day hoping that I was wrong. Sadly, I wasn't. I am glad I've canceled my membership. Why would you all give Sean Gulliver a response like that?! You didn't even address his concerns. That proves both of our points.

Merritt makes you want to be loyal to them! Luxurious experience, with a staff that embraces you like family! Don't get me wrong, everyone has a bad day and can exude what they're feeling, but...here at Merritt!!!! You just have to come to experience it! Hope this holds merit within your own experience 👍 …