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Merritt Clubs Fort Avenue/Federal Hill offers a modern gym environment with a wide range of fitness options. The facility includes a comprehensive set of equipment, an outdoor pool, and a variety of classes suitable for different fitness levels. The gym encourages a supportive and positive atmosphere with friendly staff and expert instructors.

However, some members have reported issues regarding management and customer service, especially with membership cancellation and communication. Despite these concerns, many members appreciate the club's extensive amenities and community feel, making it a popular choice in Baltimore.

Pros:

  • Wide range of equipment.
  • Outdoor pool and poolside amenities.
  • Variety of fitness classes.
  • Friendly and professional staff.
  • Convenient location.
  • Clean and well-maintained facility.
  • 24/7 availability for convenience.
  • Dedicated instructors.
  • Supportive and positive atmosphere.

Cons:

  • Issues with membership cancellation.
  • Management and customer service concerns.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

4.1

out of 5.0

8 reviews
5.0
6 reviews
4.0
1 reviews
3.0
9 reviews
2.0
36 reviews
1.0

Reviews (60)

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Amazing gym! I was only in Baltimore for a month and after being helped by Jamie when I inquired about joining, found an perfect gym for the time here. Clean facility, helpful employees, and plenty of equipment.

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Thanks for the 5-star review. Please see our manager Jamie if you need anything at the club.

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Merritt Fort Ave is awesome! The staff is really friendly and there is a large variety of equipment. The classes are great, especially the 30 minute Sprint and Hot Yoga classes. Plus, the pool usually has a DJ and bar open on the weekends so it's a great place to hang out. Highly recommend.

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To start, the membership is incredibly overpriced for what you get. There is always at least one piece of broken equipment in the gym, the locker room is subpar at best, and it is one of the most overcrowded gyms I have ever been a member of. Even at off peak times you'll find yourself waiting for pieces of equipment.Beyond that, only a handful of the staff here is friendly and/or helpful. The manager of the facility was exceptionally rude to me more than once and unwilling to offer any help or assistance--promising to call me and then never reaching out. When I then reached out to him again he claimed to have no recollection of saying that and tried to put the blame on me.Unfortunately, this gym has a monopoly on the city of Baltimore so unless you want to go to planet fitness or leave the city, this is really the only option, and they know it. Lastly, be wary of signing a contract and read the fine print carefully because they will hit you with a $200 cancellation fee if you try to get out of it.

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Signed up, and almost immediately regretted it. No tour of the facility, instructors blew off my appointments for their included FIT program, no one at the front desk can help with class sign up or any other information about the gym, and responses to emails are practically non-existent, and if you do finally get an email back they don't bother to answer your question. This place is a scam. Nothing that was offered as part of sign up has been delivered in 13 months of membership. Heidi and Jamie appear to be completely unable to offer basic customer service or deliver services purchased. Despite calling, emailing, and requesting help in person now over 40 times, there is simply no response or resolution. I've spent more time trying to get answers out of this place, than actually in the gym. Stay far, far away.

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If broken equipment in an over crowded gym for $80/month is what you are looking for this is your place. This gym has a near monopoly on the federal hill area and they know it.

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Cost too much why would I pay 50$ just for a swimming pool when I can get all the equipment they have for 20$ @planetfitness it's kinda a no Brainer which one I'm gonna pick

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Descent place, little rustic feeling, good work out atmosphere, clean, friendly staff, good equipment, and most importantly good looking chics in yoga pants!

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A bit pricey but you get what you pay for. Lots of sessions and classes. Very well kept.

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I attend Merritt, Fort Ave's Hot Yoga on Saturdays pretty routinely. Recently, I had Kelley as the instructor - awesome class! I've been practicing yoga for years and haven't had a workout as tough as Kelley's. Lots of quick Vinyasa flows and challenging poses. Her attitude was great - positive and energetic and pushed us but without being overbearing. Music selection was on point as well.Looking forward to taking her class again!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 921 E Fort Ave, Baltimore, MD 21230, United States .

The contact number is +1 410-576-2004

This service is listed under Gym .

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