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Planet Fitness in Baytown, Texas, offers a convenient 24/7 workout schedule, making it accessible for people with different timetables. The gym is well-equipped with a variety of machines and amenities like tanning beds, massage chairs, and hydro massage. Staff members are generally praised for their friendliness and helpful attitude, enhancing the overall atmosphere. Cleanliness is predominantly upheld, with facilities like bathrooms and showers kept tidy. The gym also promotes a judgment-free zone, making it ideal for newcomers.

However, there are some issues such as equipment availability during peak hours and occasional cleanliness lapses. Additionally, customer support could be improved as some staff members have been reported as unhelpful or rude. Despite these drawbacks, Planet Fitness remains a cost-effective option for those looking to start or maintain their fitness regime.

Pros:

  • 24/7 access
  • Friendly staff
  • Clean environment
  • Variety of machines
  • Judgment-free zone
  • Affordable membership
  • Amenities like tanning beds and massage chairs
  • Convenient location
  • Plenty of cardio machines
  • Hydro massage available

Cons:

  • Busy during peak hours
  • Occasional shortfall in cleanliness
  • Some staff members reported as unhelpful

Location / Contact

Rating Stats

4.5

out of 5.0

18 reviews
5.0
10 reviews
4.0
6 reviews
3.0
25 reviews
2.0
61 reviews
1.0

Reviews (120)

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Keep it cool.I would like the treadmills to have a program for HIIT High Intensity Interval Training... or maybe a stepper. I need to do 30 seconds of High Intensity, then rest 90 seconds... Repeat 10 times

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Clean place with friendly personnel and no hidden fees! I used to go to a gym where they tell you you're gonna pay 10 and then it was 50! Not here! They are transparent and they tell you what it is, clearly!

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I got my membership online for a year on February 2019 before covid stated. I got sick In August and didn't use my membership at all since then due to me being extremely sick and my lungs not being healthy. I checked my bank account this month and saw they had been charging me for a membership that expired in February so I paid extra 10 months for a service I didn't use for almost over 1 year and a 1/2. I called explained the cituation and they said they couldn't refund me the 10 months because it was "Valid" that after the year it switched to my month to month. They don't care about your health or whatever goes on with you as a customer all they care about is their money SMH.

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Advertising you can bring a guest no question ask, I went there a month no problem. When I carried a guest they wanted all their information and pictures! When I told them I wasn’t told they had to be put into there system, I was told I could cancel at anytime so that what I did and they didn’t care!!

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I when to this gym to work out except I have problem getting register, I called the gym today Sunday 23/2022 by 9:00pm an I called because I have been having problem with the registration of my account and I need help to fix the problem I called in and an associate answered she was rude and not awilling to help me, cutting me off while I try to explain my need,Thank you I hope plannet fitness talk to her,we are here to help and serve one and other,Thank you for reminding her about service

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Nice equipment, always available to continue a circuit work out without waiting too long for equipment to be available. Clean and the site is convenient for me.

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Not happy with how many teens come just to "hangout" at the gym and sit. Granted to the few who do workout. I am paying memeber... and they are sitting, chatting, on their phones. The staff in the evening two girls were not walking around during the evening to tell people you cannot have back packs or bags on the floor, and to ensure memebers are wearing the right foot wear, these are safty hazards that can make the gym liable for injury. Could you imagine if I triped on their bag.. or the guy wear crocks on a treadmill gets his shoe stuck or falls off using the treadmill? Also I noticed teens not cleaning their machines and some adults... I am not very happy to be paying and for it to be super crowded with kids, this program should of been twice a week or at certain times of the day.

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Person at front was friendly. Gym was clean and smelled fresh. I was there after hours with a few other people working out. It was quiet and peaceful.

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I thought this would work out as it is closer to where I work. Only after a months time does the staff and manager feel the need to enforce a supposed rule of “no bags” on the gym floor. Everyday I have worked out here I have had my gym bag next to me and not once has the manager or anyone on his staff said anything to me. I was not told when I signed up for my membership that I couldn’t have my bag on the gym floor, and during that same walkthrough members had their bags next to them.Someone at the front desk decided to be cute and throw in her two cents as I cancelled my membership, for failure to disclose these supposed rules, and say “you have to think about the times we are living in now”! What she was trying to imply is beyond me. Maybe she is living in a different world…

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Maybe it’s because it was a Monday but this gym is nothing like my old one in DP. There was trash everywhere people taking 30 minutes on one piece of equipment in the 30 minute work out area, I had to go to the bathroom to get paper towels to clean the equipment. I was disappointed. Worst gym experience I’ve ever had.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 6515 Garth Rd, Baytown, TX 77521, United States .

The contact number is +1 281-751-6369

This service is listed under Gym .

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