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Planet Fitness in Baytown, Texas, offers a convenient 24/7 workout schedule, making it accessible for people with different timetables. The gym is well-equipped with a variety of machines and amenities like tanning beds, massage chairs, and hydro massage. Staff members are generally praised for their friendliness and helpful attitude, enhancing the overall atmosphere. Cleanliness is predominantly upheld, with facilities like bathrooms and showers kept tidy. The gym also promotes a judgment-free zone, making it ideal for newcomers.

However, there are some issues such as equipment availability during peak hours and occasional cleanliness lapses. Additionally, customer support could be improved as some staff members have been reported as unhelpful or rude. Despite these drawbacks, Planet Fitness remains a cost-effective option for those looking to start or maintain their fitness regime.

Pros:

  • 24/7 access
  • Friendly staff
  • Clean environment
  • Variety of machines
  • Judgment-free zone
  • Affordable membership
  • Amenities like tanning beds and massage chairs
  • Convenient location
  • Plenty of cardio machines
  • Hydro massage available

Cons:

  • Busy during peak hours
  • Occasional shortfall in cleanliness
  • Some staff members reported as unhelpful

Location / Contact

Rating Stats

4.5

out of 5.0

18 reviews
5.0
10 reviews
4.0
6 reviews
3.0
25 reviews
2.0
61 reviews
1.0

Reviews (120)

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I have heard that this place is good from most of my friends, so I decided to enter to help my physique. Upon entering, I was met with nice staff and a clean environment. I also saw a spa that accommodates gym members. When using the machines, I saw that they have features that accommodate the size, weight, and height of a person. I feel that planet fitness is one of the top gyms to go!

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Great work out place and Staff! Members do staff Social Fitnessing, and clean their stations after use. Not over crowded and great air conditioning to make for a good work out.

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This place is very clean, has a good community, and is really cheap. The problem is that they dont have a bench or squat rack. You'll have to use the smith bench, smith squat, or go to free weights. Besides that the place is very good for it's price.

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We love Planet Fitness! They staff is friendly, it’s clean, and there are plenty of machines to work out on. The Manager rhere goes above and beyond to accommodate us.

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I had memberships over the years with two other big-name gyms.. this is my third membership..But this time a Black Card withFwith Planet. I wish Baytown got one sooner.. I love the gym. I hope they can add on and give us a pool and more mirrors!! Lol Still my best decision ever!!

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Love my gym (Baytown)...I have been to a few others throughout the Houston/Tomball area and this location is the best in my opinion. Great staff, equipment and they keep the place clean! No complaints so far.

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I like this gym and the price. The only drawback is that they only have Smith machines. There are no free weights for bench or squats or dead lifts, etcThey do have some weighted barbells and ez curl bars, but only to 60 lbs. That is my only beef. Although, for a judgement free zone, i feel all the signage is judgemental 😆 who cares if someone is drinking from a gallon jug or grunts when they workout 🙄

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HORRIBLE CUSTOMER SERVICE!Multiple workers standing at the register, none of whom greet you or smile. I went in to make Baytown my home gym and Vianna told me to do it on my own, on my phone. I asked her if she could help me and her response was “just do it yourself, it’s going to be the same information”. Why make Baytown my home gym when the workers are not friendly and rude. The other workers just watched and listened and no one bothered to help. will NOT be making this my home gym.

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Seriously terrible customer service. I've only given one bad review online for anything ever, but I would give their service a negative star. They ruined my day. The tour lady pretended that I didn't exist the whole tour, only talking to or making eye contact with the other two people in the group. Pretending that someone doesn't exist is the rudest thing one could possibly do to another person. She was weird to me because I declined the "strongly recommended" tour, being from out of town and not needing it. What I needed was to use the facilities before the tour and asked twice, which was weirdly ignored the first time, and the second time received a "yes" so I used it when we passed it in the unnecessary tour. When I got back I didn't exist to the lady. I'm too civil to be treated like I'm crazy for using the bathroom. Thanks for the judgements planet fitness and terrible tour lady.

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Friendly, very clean. I’ve never have a problem with them. Those staff needs more money. The lil lady is really nice. Love being at the gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 6515 Garth Rd, Baytown, TX 77521, United States .

The contact number is +1 281-751-6369

This service is listed under Gym .

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