PRO Club - Bellevue

I highly recommend Alexis if you’re getting a massage service. Her approach incorporates traditional Indian, Chinese and Native American knowledge with modern techniques. She’s very keen on understanding your specific needs and customizing her service accordingly. Also her working hours cover late afternoon, evenings, and weekends, making it much more convenient for busy people.

My husband and I go regular. The spa front desk is wonderful, our message therapist Jammie and Chris are two of our favorites!

Everything you could need at a gym. By far the best club I’ve been a member of. Super clean as well. A great overall experience

To me a funny proclub covid moment...I was using the male family change room since I had a deep water pool appointment. Sadly I had to use the “facilities”. To my utmost embarrassment a dad with his dear, two maybe three year old, daughter went in after me. I apologized profusely but the dad so kindly said, “oh she is far worse”!

Following covid guidelines. Great variety of resources. Large facility. Clean and well-maintained pools. Locker is good though no locker access atm. Ample parking.Fees are a little expensive but you get what you paid for.Right now, a lot of stuff are not available due to covid but they are waiving first sign up fee.Pool reservation is pretty competitive which is a bit frustrating.

PRO Club is world's largest health club facility for good reason. They are doing a great job with COVID protocols and providing services while keeping everyone as safe as possible in the circumstances. Lots of open space to work out far, far away from others, and extensive hands-on and UV cleaning. The cleaning team is amazing.

Terrible customer serviceThey used to have good service. However, after I recently re-enrolled it seems to went down quite a bit. The staff was reluctant to answer questions or provide help, and they got an attitude when asked again.The spa service is still stellar though. Just the main club. It seems even the number of staff in club has reduced quite a bit. And there are kids running around dangerously everywhere and making noises.Update: the owner responded nicely but the email they provided got rejected by gmail.

I went for a pedicure and facial two weeks back and it wasn’t a great experience. I took my 2 year old and requested if they could paint 1 nail for an additional fee and they said we don’t have time. It felt like a very rushed service and this was my daughter first visit to a spa due to Covid and she was very disappointed.The extraction process during my facial left a scar. Overall not at all impressed with the service received and customer experience was bad for the prices they charge.

I've been a member here for most of my life (my parents have been members here for almost 20 years) and I absolutely love it here. It's spacious, so clean, so much to do, so much fitness equipment, classes, a quality restaurant, a cafe, a spa, personal trainers, medical... I don't think I'll ever not be a member here as long as I can afford it. It's definitely a luxurious space.

Wonderful place! If you want a good comfortable wax without any awkwardness, get an appointment with Lo. If you want an amazing facial experience or lash extensions, make an appointment with Jenny. If you want the massage that will make you feel like a million bucks, make an appointment with Giuseppe.