Maxx Fitness Clubzz in Saucon Valley offers affordable gym memberships and a variety of equipment. Conveniently located in Saucon Valley Square, the gym provides a spacious facility with a range of cardio and weight training options. However, recent customer feedback points to declining hygiene standards and unresponsive management. From broken machines to issues with billing and cancellation, several members express dissatisfaction. Despite this, there are positive notes about the friendly staff and the availability of multiple workout options.
Whether you are a serious lifter or just looking for a basic gym experience, Maxx Fitness Clubzz presents a mixed bag. While the price and equipment variety are commendable, potential members should be wary of the reported cleanliness issues and management problems.
Pros:
- Affordable memberships.
- Spacious facility.
- Variety of cardio and weight equipment.
- Friendly staff.
- Convenient location.
- Flexible workout options.
- No judgment atmosphere.
- Helpful trainers.
- Decent for serious lifters.
- Open early for early risers.
Cons:
- Declining hygiene standards.
- Unresponsive and unprofessional management.
- Difficult cancellation process.
Location / Contact
- Address: 3691 PA-378, Bethlehem, PA 18015, United States
- Phone:+1 610-625-2001
- Website:maxxfitnessclubzz.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 3691 PA-378, Bethlehem, PA 18015, United States .
The contact number is +1 610-625-2001
This service is listed under Gym .
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Your Go To Therapist
1 year ago
Membership is affordable. Showers and lockerooms available. No towel service, no sauna or steam. Must bring your own toiletries (shampoo, soap, hairdryer, etc.). Trainers are knowledgeable. You can get a good workout in no matter what your interest is.
Kevin Bastian
1 year ago
Saucon Valley location badly run . Saturday mornings about 5th time no one has shown to open ,waited a hour and watched about 30 customers come and leave .If they do show its usually 2 minutes before scheduled open time . Broken equipment slow to repair broken faucit in mens room sink gone months without repair.Was a good place but slowly crumbling to the end.
Chance Paxton
1 year ago
Gym was fine when I lived here. They shut down during the pandemic, when I lost my job and was forced to move across the country so I couldn't cancel my membership in person. I mailed a letter in, it's been over two years since I moved and I found out I've been paying this entire time. Predatory business practices are destroying gyms and this is just sad. Maxx has no way for me to cancel from where I live, in Texas, and my only hope is to send yet another letter. This should be completely illegal.
Epic Foo
1 year ago
Update again 12/29/21. Don't know why you ppl bother responding when the account was canceled and you're still charging me $280.00 under a different name. REALLY ? Now you're called ABC Fitness ? What kind of scam are you guys running ? And for me to go in and get copies of contracts and memberships to tell me nothing is on file and tell me you can't print nothing out because the excuse is your having issues with the computer like last time!? Just give me my money back ! Update 4 days later today 12/13/21 I was charged another $280.00. This time it doesn't say from max fitness but instead ABC Fitness. SURPRISE, let us charge you $1,120.00 for xmas. Just want to thank Maxx Fitness for ruining the Holidays for us. What is wrong with this picture? Please, please,please people make sure they explain everything, i mean everything to you before joining. I should of read the reviews before joining. My wife and I joined the gym back in june of this year. Signed up for the basic and platinum plans. And also signed up for classes for once a week. Sat down and talked to the trainer about the classes. He told us that it was for six months for $280.00.Which I was okay with. Found out it was $280.00 every month because when the second month came i was charged again for $280.00. Unfortunately I went to the gym to cancel our memberships and classes on the 3rd month because 1) that wasn't what I agreed to. And 2) there was too much going on life to even take time to use the gym. To some that may not be an excuse to quit but life happens and it seems like this gym doesnt care as long as they're getting paid some how. I went and explained our situation to the girl at the front desk to cancel the membership. All she asked was for my email and i gave it to her and i assumed it was canceled because my email was associated to the membership. As far as the classes go the trainer said that it was on the contract about the payments which he told me was $280.00 for six months not $280.00 a month for six months. I told him I never received a contract. He then said that he would email it to me which I said go ahead so I can read it. Mind you he asked for my email like 6 times because apparently my email wasn't in the system. Apparently training classes and gym memberships are dealt separately. Now because of all this I'm negative over $800.00 dollars in my bank account. A charge for $560.00 and another for $280.00. Out of nowhere after no charges being made in the past two months thinking that they canceled everything. Please make sure that they clarify what they're saying.
Mathew Boyer
1 year ago
Y'all need to go thru the lockers in the men's room. There's gotta be wet clothing sitting in one of them lockers and its stinking up the whole bathroom. Like to the point I can't even use the bathroom it's nauseating. C'mon guys. Gyms are cash cows and Saucon Valley is an upper class area y'all gotta do better than this. If you run this joint and don't care about the gym and hate your own life then find something else to do with your life. People pay good money to come to the gym and I'd honestly be embarrassed if I ran this place. I've worked at another gym that was bigger than this one, charged memevers less and was still better maintained. If y'all need some assistance on how to better this place hmu I'd be glad to help.
J Mann
1 year ago
Been going here 5-6 times a week for 4-5 years. It's a great value gym. Not the cleanest or the best equipment but they have a little of everything. Management seems to come and go. From when I started, there are zero of the same homies working at the gym which is disappointing. Again, theres something for everyone here. By far the worst con is the turn around on broken equipment.
Kristi Montagna
1 year ago
1. I never received a t-shirt at signup.2. My information was never put into the system so it took me a month just to be able to use the app.3. Was never taken on a tour of the gym.4. Was told two different things as far as how many kids are allowed at the kids club under my membership.5. I was told when signing up that i was a month to month, not a year contract. I called to cancel and they said I have to pay a fee since I’m cancelling before my 1 year mark bc I signed a 1 year contract. So shady and they are stealing my money.I would NEVER recommend this place to anyone.
Josh Wentling
1 year ago
Don't ever join this gym unless you plan to keep your membership for the rest of your life. Cancelling this membership has been the single most difficult thing I have ever tried to do in my life. They tack on so many extra fees and don't tell you about it until years later (and the fees have wracked up considerably)
J Marci
1 year ago
Many pieces of equipment out of order. Some exercise equipment lack adjustment knobs and it is very difficult if not impossible to make adjustments. The desk tells us the equipment is leased and they are awaiting the leasing company to fix it. I guess they have to wait four or five month for them to come. Time for a new leasing company. Club is always clean.
Kevin Rodriguez (KRod3190)
1 year ago
I was a member prior to the pandemic and thought that I had cancelled my membership. A year and a half later they are now calling me telling me I owe them $800. The fact that I haven’t even stepped foot in the gym since early 2020 and they keep billing me is very disappointing. I would not sign up for a membership with this establishment. Their contract is bogus and a straight up rip off. Had I known bills were piling up I would have gone in and did whatever it took to cancel the membership. I had zero communication from them until now and they are trying to rip me off for hundreds of dollars. Make sure you’re careful if you sign up for this place….