Steel Fitness Riverport

Having been a member of steel fitness for the past three managers, I can honestly say that the current manager, Mike, is the fairest one yet, and maintains a good relationship with every single person in the gym

The gym is pretty small compared to others in the area but is never crowded. They have all the basics you need to workout just nothing fancy, but I’m happy with that for the price. The staff is always friendly.My only complaint is if you guys can please get more pins for the weight stacks on the machines some of them don’t have one and you have to take it from another machine. They are very cheap to replace.

I gotta be honest that the AC being out for the summer has been wack af! However, the staff has been great and accommodating, added fans and everything. Getting yelled at everyday and still smiling. Manager is real cool too.

Worst gym. No AC for almost a month during peak of summer month and these people charge an additional maintenance charge every year without any notice. They charged me maintenance fee for the upcoming year even when I am no longer want to continue. When asked they said it's already charged, so they cannot refund me.Some equipment are broken and takes for ever to fix it.They also increase gym membership price without any notice. They increased mine from $20 to $25 without any notice.

My experience at Steel Fitness gym has left me deeply disappointed and skeptical of their management. Despite personally confirming my membership cancellation in person on two separate occasions, I was still charged for an additional month. It wasn't until I noticed the false charge on the first of the following month (June 2023) that I reached out to them for a refund. Initially, they assured me that the money would be returned to my account within 3-5 business days. However, as the days went by, and today being the 8th of the month, I had to make another call to inquire about my refund. It was only after I threatened legal action on the phone that they finally took action and issued the refund.This incident not only reflects the lack of accountability on the part of Steel Fitness gym, but it also reveals their disregard for customer satisfaction. Unfortunately, I am not alone in facing such issues. Several of my friends have had similar experiences and we have collectively decided to switch to a different gym. It is disheartening to witness the deteriorating state of a gym we once loved, but our shared encounters have left us with no choice but to seek a more reliable and customer-oriented alternative.

GREAT PLACE!!! I joined Steel Fitness 2 months ago. I was nervous but the staff made me feel very comfortable. It’s a great gym, never crowded (which was my main complaint about my last gym) The manager remembered my name after meeting me one time ( means a lot) Classes are great too.

I joined the gym a little less than a year ago but hadn’t gone. The new manager reached out to me for referrals and convinced me to finally get my a$$ in there. I love it. I wish there were more classes but he said they’re working on it. Staff is cool and friendly. Outside area is my favorite. Highly Recommend!

Cancelled my membership on march 21st and was still billed for the month of April. When I called to dispute the charge with the front desk, the attendant said that is listed in the agreement and its stupid not to read the agreement. Why I'm …

I visited the gym when I lived in Bethlehem but have been asking them to take my name off of their email list for the last 3 years with no luck. I’ve emailed and unsubscribed several times and either they ignore it or simply place me into a new list. If I were you, I wouldn’t give them any of my personal information. The few times I actually visited the gym were not worth 3 years of headaches.

Such a handsome young man working the desk. His name is Jacob I believe, what a greeting smile and gentle voice. Every time I step in those doors his glowing hello makes me want to hit those weights and get a sick bod just like his.