Planet Fitness

Planet Fitness takes Social Fitnessing seriously. The gym is clean and I felt comfortable with the limited number of patrons. Thanks for providing the Crowd Meter. Just need to enforce mask wearing to all patrons while not exercising.

While the gym itself is a nice one, my poor experience here came from when I froze my account due to covid. This was my first time getting a gym membership and freezing an account, so I wasn't aware of exactly how the process worked. I was not emailed or given anything explaining this process (which I didn't realize until later when I refroze my account that I should have received an email with this info the first time too). I was charged for time I did not and will not use. I have contacted the local gym several times and even spoke with a manager who said I should contact corporate instead for a refund. I called corporate and no one has ever called me back. Basically, I am frustrated that I was charged without being informed about it and did not receive the appropriate information by a staff member in the first place. Poor communication, and I felt like money was literally taken from me without me knowing why until it was too late.

I love being able to go anytime that I want. I work an odd shift so this is extremely helpful. I love the judgement free environment, and how well and often they clean the equipment. Plus the variety of equipment allows for a broad range of workouts for all my fitness goals.

Nice and clean. If you want to social distance this might not be your gym of choice right now. Although they have taken measures to try and prevent the spread of Covid-19 such as turning off every other cardio machine the weight area is a different story. They have taped off bench areas in hopes of helping but when staff allows groups to still work out together it becomes impossible for others also using the weights to safely workout. For me it is not an issue as I feel okay with asking others for personal space but have seen others including older people have to leave the area when the groups close in.

The choice of equipment and amenities are great, I love the gym is open 24 hours. The overnight staff of Gregory and Seth are true assets to PF. My only suggestion would be friendliness of the day staff could use improvement. A simple "hello" and friendly smile go a long way!

very friendly staff, clean facility. Many choices to work out on and if you don't know how to use the machine theres instructions or someone there to help. My second experience in a gym. Love the fact I work late hours and I can go in after midnight to work out before I have surgery.

Kyle at the front desk is one of the nicest employees I have ever met! He is so friendly and explains things to you. The one night my husband and I went in he said let me show you the circuit room where you exercise on a piece of equipment for one minute then take a break than go to the next piece of equipment. He makes it a great place to go and workout! The other staff members are friendly but Kyle really gets to know the members and tries to make them feel comfortable! Kyle is always smiling and always so helpful! He is an asset to the company!!

Nice fitness gym... reasonable pricing... would like if they provided towels. Over all not a bad gym... always clean! Some of the staff could be friendlier! More helpful with the equipment for us beginners.

Lots of machine variations. Lots of equipment. Even when there are a lot of people, it’s not crowded. It’s an encouraging place. I like to get in, warm up 10 minutes on treadmill, focus on yellow room 15 minutes with time under tension muscle burn, then get out. Keep workouts quick and often. Clean facility. Uplifting experience!

My mother and I Had signed up about 2 weeks ago we were given the wrong information so we try to talk to other staff to get our questions answered and everybody came up with something else . the staff are Very unorganized. I'd recommend not going in the morning if you're gonna tan because you won't find anybody at the front desk. I highly recommend the gym but the staff need to get there act together. They make you feel like your bothering them.The managers are the same! They make you feel stupid