New York Sports Club in Boston, located at 10 Franklin St, offers an extensive range of equipment and fitness classes complemented by a friendly staff. The gym boasts a spacious facility that provides a variety of workout options, from cardio machines to free weights and functional training areas. The ambiance benefits from natural light, making the environment pleasant during the day, and the gym is conveniently situated in downtown Boston.
However, the club faces significant issues, including poor maintenance and cleanliness, particularly in the locker rooms. Members have reported challenges with billing and cancellations, and the club's restricted hours and lack of proper ventilation further mar its reputation. Despite some positive feedback, prospective members should weigh these pros and cons carefully.
Pros:
- Friendly and helpful staff.
- Wide range of equipment.
- Great location in downtown Boston.
- Spacious facility.
- Natural light during the day.
- Various group fitness classes available.
- Clean and well-maintained during non-peak times.
- Good selection of functional training equipment.
- Multiple cardio machines usually available.
Cons:
- Poor locker room maintenance.
- Complicated billing and cancellation processes.
- Restricted operating hours.
Location / Contact
- Address: 10 Franklin St 3rd Floor, Boston, MA 02110, United States
- Phone:+1 617-695-9944
- Website:newyorksportsclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 60 reviews.
The address is: 10 Franklin St 3rd Floor, Boston, MA 02110, United States .
The contact number is +1 617-695-9944
This service is listed under Gym .
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Brian Hall
2 years ago
Impressive equipment, incredible staff. I Highly recommend, especially if you're a student because it's much cheaper.
Jackson Doty
2 years ago
The staff is super polite and helpful, and the equipment and amenities are great. Running a business is already just so difficult, throw the Covid nightmare on top of it and it’s got to just be hell. (and I will not mince words to appease …
a arapat
2 years ago
This gym was my favorite, I was the oldest member when they first open, and I have been holding their membership for almost 6 years, my payment was 19.99 a month plus the locker total 29.99 during the pandemic they didn’t frozen my …
Christopher Quigley
2 years ago
I recently had the chance to spend time at the Boston Sports club located at Downtown crossing. I was very impressed. From the friendly staff Michael W. and Tia C. To the pristine look of the equipment. Also of note were the clean and well …
Kat Olowu
2 years ago
First time was yesterday. I took two classes...a cardio bootcamp and Bodypump on Thursday after work. The instructors were great! Going again. Nice clean facility. Lots of machines and free weights. Various areas to workout at. Thumbs up👍🏽 …
Greg Gaudio
3 years ago
The equipment is excellent and the staff are friendly. Unfortunately, the morning staff sometimes open late
Jessica Weyant
3 years ago
My husband has been trying to cancel for months. They have completely ignored mailed letters and refuse to cancel his membership.BSC is the worst run business and needs to be shut down for good. BSC please respond and actually cancel his membership.
Ryan Critchfield
3 years ago
Best gym in the Boston area. Pristine equipment and exceptional employees. Can't recommend it enough! …
Hannah Young
3 years ago
After canceling my membership due to the pandemic and moving out of Boston, I was still being charged money that I did not owe to BSC. I literally had to cancel my credit card to make it stop. …
Luke Winslow
3 years ago
Terrible communication around closure and COVID plans. We contacted multiple times during the pandemic to cancel my wife's account with no response. We disputed the recurring charges on our credit card and received no further communication …