New York Sports Club in Boston, located at 10 Franklin St, offers an extensive range of equipment and fitness classes complemented by a friendly staff. The gym boasts a spacious facility that provides a variety of workout options, from cardio machines to free weights and functional training areas. The ambiance benefits from natural light, making the environment pleasant during the day, and the gym is conveniently situated in downtown Boston.
However, the club faces significant issues, including poor maintenance and cleanliness, particularly in the locker rooms. Members have reported challenges with billing and cancellations, and the club's restricted hours and lack of proper ventilation further mar its reputation. Despite some positive feedback, prospective members should weigh these pros and cons carefully.
Pros:
- Friendly and helpful staff.
- Wide range of equipment.
- Great location in downtown Boston.
- Spacious facility.
- Natural light during the day.
- Various group fitness classes available.
- Clean and well-maintained during non-peak times.
- Good selection of functional training equipment.
- Multiple cardio machines usually available.
Cons:
- Poor locker room maintenance.
- Complicated billing and cancellation processes.
- Restricted operating hours.
Location / Contact
- Address: 10 Franklin St 3rd Floor, Boston, MA 02110, United States
- Phone:+1 617-695-9944
- Website:newyorksportsclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 60 reviews.
The address is: 10 Franklin St 3rd Floor, Boston, MA 02110, United States .
The contact number is +1 617-695-9944
This service is listed under Gym .
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Jennifer Crittenden
3 years ago
Much like others writing about their dealings with BSC’s membership cancellation circus, I wrote and mailed a letter to cancel in July, received an email saying that my membership was finalized (still charged a $10 membership fee—fine), and …
Eric Wilcox
3 years ago
If you're looking to join a gym where, during a global pandemic, they will close their facilities for months without notice, and then re-open without alerting you (but still charge you), then Boston Sports Club is the gym for you. …
Lindsay Shields
3 years ago
Similar to recent reviews, I have also requested to cancel my membership via their online website. I have received no response and continue to get charged to my account. This is a horrible customer experience and unacceptable to simply disregard customer requests to cancel membership. It feels like you are now stealing from me.
Alex Coutinho
3 years ago
Having a passport membership for 6 years, I can honestly say this was one of the best BSC gyms I have come across. The place is big, clean with alot of new Matrix machines with a little bit of Hoist machines. The free weights are endless …
Ana Dimco
4 years ago
Not clean, super crowded, you don’t wanna touch anything in locker room or bathroom. Staff messed up the billing and then kept charging after I cancelled my membership, it was a pain to get it straightened out. The staff was rude when I complained about this issue
geovanie radcliffe
4 years ago
Was 3 stars. Now its one star. Do not go to this gym. AWFUL gym. The staff and trainers are great but you will not have a good experience here. Avoid at all costs.
John van Bockxmeer
4 years ago
Love this fitness centre! It is huge and they've really provided a lot of functional training equipment and areas to stretch and relax. Changing rooms are relatively neat but I highly recommend going at non peak times as it can be hectic and so noisy and busy in there! The weights area gets full quickly.
Xiaowei Wu
4 years ago
This place is terrible and a fraud. My girlfriend canceled the membership in person back in August yet they still charged her credit card for September and October. We disputed the charges; what's beautiful is they charged a second credit …
Tom Reed
4 years ago
I have the BSC regional pass, so I come to this club occasionally. I went there today and found that the men's showers were under construction and not available with no prior communication. …
Brandi Stawicki
4 years ago
I have been a member of the BSC for over a year now. When COVID-19 hit I was charged for membership when they were closed. Now, the club is apparently back open but I received no communication, only charges to my credit card - in two …