New York Sports Club

I just asked to use their restroom, because I left my puppy outside and was worried about her, bit the receptionist girl didn't let me, even when I gave her all my information and told that I was a member for 3 years.

Just another lowly chain gym with no sense of community or inclusion. The manager has the absolute most disgusting attitude i’ve ever encountered. Go ANYWHERE else.

Good Experience here. Convenient if you work in the backbay. clean. nice locker rooms. friendly staff.

This review is in honor of Jessica, Boylston, and in the voice of ESP my initials , who after speaking with me, and onceJamie , whose wisdom educated me proper taught me how incorrect the other team members were in accordance with policy guidelines.Now as a point of honor Jessica and I came to an agreement, a payment arrangement had been made, after around 7 team members at Prudential misled me on the date in. March that I’d be billed.Too many unexpected bills ruin a business just ask Machine now bankrupt one year after they improperly handled this Bostonian.Jamie’s wisdom, however, educated me with thoroughgoing accuracy upon the date I’d be billed for the yearly in March and I was very specific about dates with another manager, obviously not a woman who misled me on the weight of gold I’d be out of that basic 70 bucks or I’d be over there at Prudential as I love it there too but I hate being misled.For what it’s worth today Eddie a team member said and I quote “ Oh that’s ok you can work out today, shower and whatever “ as if I were poor as if I hadn’t worked out an arrangement as if he had any power in his team member positioning and from what I understood he sucked at Baskeball which I exceed in.I’m praying no hoping Eddie becomes educated because should he not understand that a They ThemPronoun specifically educating all on and not caring with 11 dead grandmothers buried right here in Massachusetts makes me a 13th generation abolitionist and I don’t take lightly to being told I’m poor because my Soul is rich and I have Jesus and Mary to thank for that and many others especially Jessica and Jamie.Thank you Boylston Thank you AgainAmen

Great staff very friendly helpful Jose help me so much always in good mood aways willing to give advice ,place is very clean the only things machine are sometimes broken missing parts old ,sometimes opens late, l've talk to some of gym friends one machine the shrug press machine, we love still in back hallway we've been waiting for staff to return to main floor hopefully soon thanks very much enjoy working out here telling all my friends great place keep up great work thanks

Standing outside at 6:22 am when they should have been open at 6. Lousy work ethic here- they routinely open late and they just shrug.

Every time I’ve gone all of the staff are friendly knowledgeable about their facility. I’ve never seen a more clean a gym from top to bottom. No sweat stains on machines, or overcrowded workout areas. I’m able to get in do the workouts that I need and get out without a hassle. If you need a good gym I highly recommend it.

Cancelled at the end of the month. The employee did not put my cancellation through and I was charged for the next month. Cannot get a hold of the manager to discuss getting a refund despite specifically asking to be contacted by them repeatedly. One particular staff member was incredibly rude and unprofessional over the phone. Would not recommend their gyms under any circumstance. A waste of money.

🚨🚨🚨 BSC does not require vaccinations of their staff. I know personally because of many conversations that one of their trainers refuses to get vaxxed (he will openly admit this) and is currently teaching a cardio class every Monday. BSC is not disclosing this fact to people signing up for and attending the class.I have spoken several times to the manager and assistant manager about this issue for months now, and it’s evidently out of their hands (corporate policy).I go to the gym to stay healthy. I don’t want to be working out with people- staff, no less- who refuse to do the absolute bare minimum in the face of an ongoing pandemic and mass death to protect those around them. Shame on BSC for failing to be a safe and healthy place.UPDATE: I have been kicked out of the club for raising this issue. (To the person who responded to this comment: you can’t find my account because I’ve been booted from BSC.)

This place has been like a home to me ever since I moved to Boston. Love the atmosphere, the overall friendliness of the staff and trainers, and they have every single piece of equipment you need in a gym.It is the best gym for the money, super affordable, clean, every piece of equipment you need, and they have friendly staff who are willing to take care of you. It's a place where you feel welcomed and a place where you get results, grow, learn, and meet people.Very happy with the results from personal training and love working out here. Best location in Boston.