Gold's Gym Brownsville

Not professional, poor customer service that takes 2-3 months for any given response, which means easily 6 months to resolve an issue

Freedom of choice is why I choose Gold's gym. Clean. Plenty of space. A basketball court. Enough said.....

Awesome gym, becoming here for about a year but they are taking way to long to reopen the pool and sauna.

Great location, class schedule/instructors, clean, spacious, well equipped (but no sauna).

Awesome facility, even when Covid-19 hit, they were and still to this day, such amazing people. I love going to my brownsville location, every chance I get.

Just signed up today and I must say all the equipment looks well kept and in working condition. Staff was also very nice and welcoming.

I attempted membership with this company on 2 separate occasions and both were complete mistakes. I have definitely learned my lesson and will sign with any other gym company before I EVER return to Golds gym and will surely pass on my distaste to my friends and family so they too do not fall victim. Being in the military and a frontline worker with Covid, I did not have the liberty to frequent the gym and once covid shut everything down, that option was out anyway. And to add to it, Golds only allows you to cancel from the same location that you signed up, how convenient right? Golds gym continued to charge my account, after I supposedly was not on contract, and even charged their annual fee during that time as well. I incurred a balance because I ultimately blocked them from making any kind of charges to my account due to none of them even being authorized! I also had signed up for personal training and paid ahead of time but only received 1 session and was not reimbursed. You would think they would credit my account and ultimately cancel the erroneous charges they continued to make but that would have been too sensible and courteous for this establishment. They always choose to do what benefits them and not the customer. So now that my money has been taken out of my account without my knowledge and I have incurred a bill all while working 80+ hours a week tending to covid patients, I am still receiving calls and messages to the point of harassment about paying the balance which should have been zeroed out! Ludicrous!!! DO NOT USE THEIR SERVICES! This is my second time and best believe there will not be a third. I will pay quadruple the monthly amount at a different facility to receive honest treatment and care that places the customer first before I even sign my pet up for exercises at Golds gym!!

Gold's gym is the place to go its a few dollars extra than your other gyms, but its so worth it! Staff is always welcoming and friendly. They sanitize everyday and they have a wide option of workout equipment. If there's a gym you're looking for, this is the place! Good luck on your exercising journey!

Love my Golds gym.

Great place to reach your healthy exercise goals !