Planet Fitness

I never like giving reviews but this is the only place that made me upset enough to actually spend the time to write one, staff is usually welcoming and nice. I’ve always been one to stay away from gyms as I am a very big guy honestly never had the confidence to go I’ve spent my hole life dodging and avoiding friends that would invite me to go, well my friend finally talked me into trying the gym out and my first 3 days have been awesome I honestly loved the way nobody pays no mind and I just focus on doing the treadmill and using the machines to further pursue building muscle, it truly felt like a “Judgement Free Zone”. Today as we were using the weight machines me and my friends noticed an individual doing burn outs and dropping heavy equipment on at least 6 different machines, my friend told me we should lift our max to see where we are as of our current strength and as it was my turn I was able to lift but as I dropped it i will admit I slammed it, and the woman employee approached us charging at us and started releasing frustration and raised her voice and made a scene, I felt anxiety as I looked around and seen at least 4 set of eye balls and seeing people whispering about what they witnessed, she raised her voice and explained that the machines are expensive and I tried to defuse the situation calmly apologizing I completely knew that what I did was not okay, but why continue to raise your voice after I apologized, I felt the professional way of handling it would be to approach and respectfully came to tell me in a calm manner, she then proceeded to tell us that we have been slamming them multiple times tonight when this was the only set we did that I wasn’t able to handle, so I also learned she is quick to point the finger without even witnessing you do it. But I just lost the mood and felt shame as everyone stared at me getting scold at, I did my best to defuse the situation, and proceeded to raise her voice as I looked around and knew I was dealing with the reason I never wanted to go to begin with, felt all the eye balls just being judged, and all because the employee wasn’t train well enough to not draw attention or make an entire scene. As we proceeded to finish our sets the individual continued going around dropping every machine as she only stared at him, where was the fairness in that? I knew I did wrong but really felt distasteful the way she handled it.

Very nice and clean building and friendly staff

It was amazing! Extremely clean. Very friendly staff

Very friendly environment. It is truly a judgment free zone. Locker rooms are kept tidy and so is the equipment.

Staff is always polite and the customers courteous

Excellent establishment. It has just what I need and the environment is friendly. Locker rooms and workout equipment is clean and operational.

A wonderful place for anyone wanting to start their workout journey or take their fitness to the next level. Very welcoming staff members that were willing to help, answered questions and promoted a positive and welcoming environment. The facility was also very clean and up kept.

New member but enjoying everything so far.

On Sunday morning most towel machines were out of wiping towels and only 1 employee was working

They make you feel important the staff is great and the facility cleanliness is on point overall great place to work out