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24 Hour Fitness in Buena Park offers a range of amenities, including a pool, hot tub, sauna, steam room, free weights, machines, and cardio equipment. The facility aims to provide a comprehensive workout environment with various options for fitness enthusiasts. However, frequent complaints about cleanliness, broken equipment, and limited operational hours have drawn mixed reviews from its users.

Despite some positive feedback about friendly staff and a decent layout, there are significant concerns about maintenance and customer service. Many users report equipment malfunctions, unsanitary conditions in locker rooms and showers, and the gym not being open 24 hours as advertised.

Pros:

  • Extensive range of equipment.
  • Includes a pool, hot tub, sauna, and steam room.
  • Friendly and helpful staff.
  • Convenient location with ample parking.
  • Never exceedingly crowded.
  • Good layout for social distancing.
  • Various fitness classes available.
  • Knowledgeable trainers who provide workout guidance.
  • Plenty of cardio machines.
  • Great for early morning workouts.

Cons:

  • Poor maintenance and cleanliness.
  • Frequent equipment breakdowns.
  • Limited hours, not open 24 hours.

Location / Contact

Rating Stats

3.2

out of 5.0

52 reviews
5.0
13 reviews
4.0
12 reviews
3.0
13 reviews
2.0
34 reviews
1.0

Reviews (124)

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Hip abduction M-33 Tension in bad conditions...what's going on 24 Fitness?

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Helpful staff. The other guests are friendly. Always a good experience.

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Nice gym and staff.Been coming here on and off for years when I'm around.

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Bibi was amazing! Helped me thru becoming a member...offerings explained amenities...was polite...and charming....made for a delitful experience

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Gregory opens in the morning always on time and has the place ready to go. Restrooms are clean and well-stocked. There are other centers close by with equipment that I prefer, but this one is so much more friendly, and being open in time is a big deal as the other one is not always open on time.

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They really have lost the compassion for the long time customer. The staff are really nice and the machines are great but if you have a membership issue that sucked your months because of covid and you were one of the unlucky ones to have your account unfroze and not to be notified of it you don't see them months returned. It's a sad thing with the coronavirus and this society is doing to the values and the coordination of companies. I'm saddened thank God my children are already grown.

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I've gone to many 24 hour fitness and typically always use the showers. But this one is by far the worst showers that they have. There's bugs flying around the showers have not been cleaned in months. The filters are completely clogged up. It looks like there's mold on the walls. And the shower heads are pretty much useless with no pressure. So it makes me wonder about the equipment if it's even being clean.

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They work for me like a family.Amanda & Creig .Thank u 4 everything. Nicely gently..respectly..and keep listeningto my problems. After then all clear themy stress. Again thxs AMANDA .CREIG.This location is real lucky . Coz of u haveAmanda and Creig(future Plant MGR)Actually my rates is ★★★★★ × 10♥Sorry my broken English. ^^

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24 Hour Fitness is false advertisement, They should change the name to "16 Hour Fitness"

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Their facility are very poor once one of the unit is broken the consumer have to wait for a long period of time to use it again.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.2-star.

This business has 124 reviews.

The address is: 8430 On the Mall, Buena Park, CA 90620, United States .

The contact number is +1 714-236-1800

This service is listed under Gym .

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