Crunch Fitness - Fort Myers

I’ve been coming to this location once or twice a year for the past 6 or 7 years. The gym was always decent- kinda slow and ok selection of equipment. Over the years I started to see the equipmemt age and not be maintained properly and the level of cleanliness was in rapid decline. Fast forward to now and my most recent experience exceeded expectations. I was greeted by a very friendly staff member named Ryan who quickly got we set up with what I needed. I came in on a 3 day pass and what I noticed each of those 3 days was a high level of customer service amongst all staff members, respectful and friendly patrons, and a very clean facility which as a gym owner, I always appreciate seeing as it represents pride in the workplace and a ‘we care’ attitude towards its members. All around great experience and very much looking forward to my next visit.

Great location and had a great Zumba Class. Unfortunately was visiting. Don't live in west coast Florida..

Had a 10am meeting scheduled with RYAN FORGARTY - I went in and they had just left, then wouldn’t answer calls… went for nothing and it’s a 25 minute drive one way - also even before this they took several days to respond to a single message. When we finally did get in touch they told lies and their attitude was unprofessional

I was always afraid to join the gym but I knew I had to do something with my weight, as I was starting to get depressed. I signed up for a personal trainer to help me better understand the proper techniques. My personal trainer Kiru has been amazing and very knowledgeable. He pushes me to better myself. He is very friendly and always has a smile. After 8 sessions and more to go I have noticed a great change in my body. I walk in the gym with more confidence!

I went to Fourth of July Master Class. All the instructors were so good but one. The one Stacie with covered scarf on head was really on some kind of performance enhancement drug. Everyone in the packed room were disgusted because she was dancing for herself. Nobody enjoy her.

When you open the shower doors in the women’s restroom you get greeted with a pungent smell of straight up funk🤮!! (and no it’s not my body Oder ) The changing room curtains are very dirty like you DO NOT want them touching you and so is the shower curtain in the big stall…they’re literally yellow… there’s no soap on the soap dispensers..nothing is changed or restocked over the course of two hours I seen nobody cleaning up 😃 the trash cans were full of sweaty paper towels and the water fountains are broken..over all the place is a mess.

The Weenie Hut Jr. of SWFL.Last management wasn’t good but was better than the NPCs running it now. …

EDIT: never mind on 7am yoga classes. Sad that got take away. Also the new set up gym is my lease favorite. There’s no room for warm up especially in front of a mirror. It’s always packed now in days and bare room to work out. Thinking …

The Federal Trade Commission says it receives thousands of complaints every year from crunch fitness consumers who are being plagued with recurring charges that they either weren't able to cancel or didn't know they were signing up for in the first place. There is a new law being proposed to require an online cancellation process, not just for Crunch yet all gym memberships. Because of Crunch Fitness deceitful business tactics, all consumers will now have a means to gracefully end their memberships with any organization requiring an online registration process to become a member. Thank you for making this happen, without the complaints from Crunch Fitness customers this bill would have never passed the house.

This location has the most worn-down equipment out of the two in town, even when they recently added deadlifting platforms they look old and extremely used, this location also doesn't have a sauna like other locations and customer service …