WellWay - Cape Coral offers a wide range of wellness services including a gym, therapy pools, and a variety of group classes. Located behind Cape Coral Hospital, it provides convenient parking and easy access. Members highlight the friendly, knowledgeable staff and the clean, organized facilities. WellWay also offers specialized physical therapy services which many reviewers recommend.
However, recent management changes have led to dissatisfaction among long-time members. Complaints include poor maintenance, higher costs, and unfriendly staff. While the facility generally impresses with its variety and quality, some feel the membership fees are steep and the weekend hours limited.
Pros:
- Wide range of wellness services
- Friendly and knowledgeable staff
- Clean and organized facilities
- Convenient location
- Specialized physical therapy services
- Variety of group classes
- Well-equipped gym and therapy pools
- Kid Zone for childcare
- Open early on weekdays
- Professional fitness assessments
Cons:
- High membership fees
- Limited weekend hours
- Recent decline in customer service
Location / Contact
- Address: 609 SE 13th Ct, Cape Coral, FL 33990, United States
- Phone:+1 239-360-7492
- Website:wellway.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 609 SE 13th Ct, Cape Coral, FL 33990, United States .
The contact number is +1 239-360-7492
This service is listed under Wellness Center .
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Israel Nava
11 months ago
Good place to exercise if you have time for it. Maybe when I retire I sign up again.
John Hrivnak
11 months ago
When owned by the hospital, terrific! Wellway let go some key staff by docking their pay. Maintenance is horrible. “Out of order “ signs remain for weeks. Worn pads on equipment, mold in showers. Friendly people but ownership doing all they can to say that they don’t care. Sad.
Sherrie Philips
11 months ago
A wonderful addition to our health and fitness community
Amanda Snyder (Mandy)
11 months ago
I'm going for physical therapy and everyone that I spoke with was very polite, helpful and professional. My therapist is awesome.
Gamer Mom
11 months ago
Decent place but price increase on child members from $10 up to $59 a month without notifying clients.. So I paid 2 months without realizing and when I asked for a refund. I was only given like s30 back!! Thats Rude
Robert Reinhart
11 months ago
This gym is a good place to work out at, but the staff here makes me give this place a three star review. Staff members are staff members and they all need to do their job, but there is this one lady at the front desk who is about young to middle aged and she is extremely unfriendly. Someone needs to teach her how to be more polite to people when they enter in and when they are leaving. The Aquatics instructor Philly is not the best person either. I know that there are a lot of waiting lists for swimming, but I have needed help on proper swimming techniques for a long time and nobody here wishes to help me out. The staff here just needs to be more friendly to people when they walk in and when they are leaving and not be so idiotic.
Diana Cohen
1 year ago
I do pool therapy here. Very nice. Staff is very welcoming.
Frederic Delos
1 year ago
Great place full of equipment, a therapy and lap pool, plenty of group classes, and an excellent staff. I highly recommend it !
George Teague
1 year ago
New management is non existent. Staff inexperienced. Maintenance people (one) struggles to keep up. Been a member since they opened over 25years. Steam room always down.
patricia blade
1 year ago
Great facility