Planet Fitness in Carmel, IN, offers a clean and friendly environment for fitness enthusiasts. Located at Merchants' Square, this gym provides a variety of machines, weight training options, and extra benefits for Black Card members, including tanning beds and hydromassage chairs. Members appreciate the welcoming atmosphere created by helpful staff and a no-judgment policy.

However, the gym faces challenges with equipment maintenance and limited hours, impacting its convenience for some members. Despite these issues, Planet Fitness remains an affordable option with excellent amenities and a positive workout space for most individuals.

Pros:

  • Friendly and helpful staff
  • Clean facility
  • Affordable membership
  • No-judgment environment
  • Wide variety of equipment
  • Additional perks for Black Card members
  • Tanning beds and massage chairs
  • Free fitness trainers for members
  • Ample parking
  • Convenient mobile app

Cons:

  • Equipment maintenance issues
  • Limited hours
  • Some complaints about staff behavior

Location / Contact

Rating Stats

4.4

out of 5.0

13 reviews
5.0
7 reviews
4.0
8 reviews
3.0
19 reviews
2.0
63 reviews
1.0

Reviews (110)

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It was a good workout and I enjoyed myself. Workers are very nice.

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Arrived just before 5pm and the place was quite a bit busier than normal but still plenty of room to workout and keep the social distancing. Guess alot of people have made new years resolutions this year.

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Me and my sister go here and the workers are really cool and I like that you can bring a guest if you get the black membership

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Went there at 8pm and it was clean and fresh. People nice. I found all exercise equipment I needed.

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Spacious place to work out. Good & clean gym. Much of equipments and free weights. People are friendly and polite.

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Busy during after work hours, but nice people running the joint

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I love this gym— though I’m a little annoyed that there are no longer any 24 hours days. That makes my training a little more difficult. As for the “Ad”person who complained about high schooler hanging out on equipment, Im not sure what you mean?! I’ve personally never seen that— but I get up and hit the gym when they open at 5am because I want to destroy my workout hard and not have anyone in the way. Give that a try instead of acting “like a Karen” and giving a two star review to a gym that has no control over what type of people workout there, Adam. 🤔 Everyone is entitled to be at the gym and workout— even you. Think about it because you made the same point about the lunk alarm, etc. Geez.Great gym, always a great workout, but bring back the 24 hours because people like me like to hit the gym even before 5am sometimes. 🤘🏼

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Never anyone at the desk when I go in midday before work. I tan for my hands eczema and I can’t get someone to turn a bed on for me. I use the Y to work out on their tracks so I’m wasting my membership apparently… however, other locations such as Kokomo and Fishers are fantastic.

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I've loved my experience at PF-Carmel! I thought however, that the pause on the 24 hour thing was going to be temporary, but it seems to be dragging on. I hate to sound persnickety, but my club fees are withdrawn automatically, and the 24 hour option is something I am paying for. I understand that it must be difficult to fill this shift, but perhaps a manager should cover it until it can be filled in order to accommodate the members? This will definitely cause me to transfer to another facility that can accommodate my schedule. Another minor complaint is that the clock hasn't worked in two years. It's nice to glance up at that big clock while on the treadmill rather than picking up my phone to check the time. P.S. Shout-out to John though, who is currently there every morning at 5:00 a.m. sharp with a great attitude!

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Dirty but efficient.Response from owners….speak to one of our friendly staff members…To Planet Fitness Carmel - I have. To the manager, got the district manager email. Sent an email with zero response. This has been an issue for 6-8 months. The water fountain (bottle refill) has been out of service for months as well. It’s a shame that this franchise is poorly ran to say the least.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 2192 E 116th St, Carmel, IN 46032, United States .

The contact number is +1 317-483-1000

This service is listed under Gym .

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