Planet Fitness in Carmel, IN, offers a clean and friendly environment for fitness enthusiasts. Located at Merchants' Square, this gym provides a variety of machines, weight training options, and extra benefits for Black Card members, including tanning beds and hydromassage chairs. Members appreciate the welcoming atmosphere created by helpful staff and a no-judgment policy.
However, the gym faces challenges with equipment maintenance and limited hours, impacting its convenience for some members. Despite these issues, Planet Fitness remains an affordable option with excellent amenities and a positive workout space for most individuals.
Pros:
- Friendly and helpful staff
- Clean facility
- Affordable membership
- No-judgment environment
- Wide variety of equipment
- Additional perks for Black Card members
- Tanning beds and massage chairs
- Free fitness trainers for members
- Ample parking
- Convenient mobile app
Cons:
- Equipment maintenance issues
- Limited hours
- Some complaints about staff behavior
Location / Contact
- Address: 2192 E 116th St, Carmel, IN 46032, United States
- Phone:+1 317-483-1000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 2192 E 116th St, Carmel, IN 46032, United States .
The contact number is +1 317-483-1000
This service is listed under Gym .
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Tara Wilson
5 years ago
The staff is very friendly! Sometimes seems their communication with each other isn’t the best, BUT overall a great place. Very clean. Very reasonably priced. There is an annual fee, but still the cost is reasonable! Gym, trainer, hydrotherapy bed, message chair, tanning, & more for $22/month plus the annual $40 fee (I think that’s the price). Plenty of lockers (bring a lock), showers, spacious locker room. Love this place!
Mark Abraham
6 years ago
New, clean facility with rows of brand new machines and a friendly staff to boot. The only downside is the lack of family memberships. My wife and I will both get a membership and bring the boys as guests.
John Taylor
6 years ago
Worst gym I've ever been to by a long shot. Super stingy staff who are always correcting you and peering over your shoulder. Highly recommend going to another gym.
Michelle Jilg
6 years ago
I LOVE this gym! The staff is always friendly, the facility is kept clean, and you have all the equipment you need.
Ronnie Schweyer
6 years ago
So I have continually asked for PF to get captions on all tvs and I have been told 20 different reasons why they can't. I think it's a true shame that a JUDGEMENT FREE Gym refuses to take the hearing impaired people into consideration.But luckily they don't just have a bias with the hearing impaired. Today I was asked to remove my gun from my locked locker because it made the desk uncomfortable. I have a legal permit and have carried into their facility countless times without issue. Apparently they are judgement free unless you are hearing impaired or legally carrying a fire arm.Proud to be apart of PF, keep the judgements coming and keep telling the hearing impaired how they don't deserve captions.
Kyle Rector
6 years ago
Love this place! The facility is always clean when I come in, and the staff is always friendly. Plenty of equipment kept in good working order.
Bryan McCorkle
6 years ago
Friendly staff, nice equipment, clean facility
Robin Hellalat
6 years ago
I like all that this new place has to offer & the convenience of a Carmel PF. This location is still a work in progress with a few maintenance issues still under way. However, the staff are friendly and a lot has improved since their first week. Even the guy at the front desk Who on my first day in after surgery in December who said "tick toc..tic toc... because I was walking slowly coming in is nicer. I am changing my rating from 2 stars to 4 now. Bravo OF Carmel
Allison Doughty
6 years ago
Clean, friendly, plenty of equipment. The facility has high ceilings and skylights. The tanning beds are what you'd pay 40+ dollars a month for at a tanning salon. It's half the cost and better than any gym I've been to yet.
Dallin Hart
6 years ago
The facility is okay. There are no free weights and a lot of missing aspects of what a gym usually includes. The staff manager has gotten mad at my wife or me almost every time we have come in. The rest of the staff must learn from her because several of them are the same way. It is a negative atmosphere. I am definitely finding another gym.