Planet Fitness in Carmel, IN, offers a clean and friendly environment for fitness enthusiasts. Located at Merchants' Square, this gym provides a variety of machines, weight training options, and extra benefits for Black Card members, including tanning beds and hydromassage chairs. Members appreciate the welcoming atmosphere created by helpful staff and a no-judgment policy.
However, the gym faces challenges with equipment maintenance and limited hours, impacting its convenience for some members. Despite these issues, Planet Fitness remains an affordable option with excellent amenities and a positive workout space for most individuals.
Pros:
- Friendly and helpful staff
- Clean facility
- Affordable membership
- No-judgment environment
- Wide variety of equipment
- Additional perks for Black Card members
- Tanning beds and massage chairs
- Free fitness trainers for members
- Ample parking
- Convenient mobile app
Cons:
- Equipment maintenance issues
- Limited hours
- Some complaints about staff behavior
Location / Contact
- Address: 2192 E 116th St, Carmel, IN 46032, United States
- Phone:+1 317-483-1000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 2192 E 116th St, Carmel, IN 46032, United States .
The contact number is +1 317-483-1000
This service is listed under Gym .
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Matthew Blum
2 years ago
This is a clean facility focused on providing a positive experience for all who come in. Staff was welcoming.When I pass through Carmel I will gladly stop in again.
G P
2 years ago
Clean, friendly staff, plenty of machines and I love the app that has a crowd meter so I can pick when is less busy to go.
C OBrien
2 years ago
Beautiful place! Well maintained. Part of the facility has a large atrium glass ceiling. Great on sunny days.
Tae Kim
2 years ago
Location closes randomly without any notice to its members. Happened twice over the past 5 days now. Otherwise, a decent location and friendly staff. Was closed on 3/23 and 3/28. Tried calling and checked website on 3/28 and no indication that location was closed.
alyssa wozniak
2 years ago
Great equipment, variety of stations, and friendly atmosphere. Many of the employees go above and beyond to help guests. Great place to work out.
Talia Green
2 years ago
I chose to join Planet because it is cheap and has what I want, and I chose the Carmel location because reviews said it is clean. I agree that it is clean and the staff is wonderful, however, other members to not follow mask rules as much as they should. Masks are required when walking around/between machines!!! People need to follow the rules, or this needs to be enforced!
Diane
2 years ago
The manager, Rochelle, and her staff, especially Riley, are amazing. The club is so clean. I have been coming to PF for years and by far this is the best customer service, they help with everything. If you have any questions they are always available. They seem to know every client by name. It is very personal and professional and that is unusual for other PFs that I have been too!! Big shout out!!!!!
Pat Neuner
2 years ago
Great gym for weights and cardio! It's never really overcrowded and most people don't horde the weights. Always clean and have paper towels and cleaning spray bottles. The locker rooms have plenty of lockers (bring your own which I prefer) and there are showers as well as toilet areas.
Tom Duke
2 years ago
Best club in town hands down..... from the overnight closers to the daytime staff... hands down the best place to workout. You can’t beat joining a gym of any kind for $10, but add in another $10 and you have unlimited tanning and massages? Whatever. Fantastic break in the day, like a mini vacation away from the grind each time you go in. 100%
Adam
2 years ago
Being able to work out 24 hrs is cool if you don't mind working out at the same time as a dozen scrawny high school kids with no shirts on camping out in groups on the equipment.The available machines were very nice.Edit to the owners reply:How about no? Have a 2 star review instead. PF is the gym with the lunk alarm and dress code, genius. I shouldn't have to be a Karen and tell on the kids. Do your job friend.