Life Time

Been there twice as a guest. Generally nice, although some parts of the facilities are dated.

Extremely expensive! Had a family membership here and broke the bank. Had to cancel and took my family elsewhere. Although they have many things to do for the family, it is not realistically affordable. Also, I noticed their pool is degrading and needs upgrading.

Horrible, they never answer the phone and when they do they either rudely hang-up before your bluetooth gets a chance to connect or they connect you to another extension and surprise, voicemail!There are no towels by the outside pool and the ones inside are old and overused, the showers are disgusting and full of hair.Don't waste your time and money, this location does not operate at the same level as other Lifetime Gyms.

I really like this gym – it's the best, hands down! The staff is great, the equipment is always clean and in good shape, and there are plenty of classes to pick from. If you live in the Triangle area, I highly recommend this gym over the other two in the area. Also, I hope they open a new one near Chapel Hill soon, because this one can get pretty crowded sometimes.

Definitely an all-in-one facility, but far too expensive especially considering how many people go here . They're the only full-service gym in the area, though, so they can get away with it. Customer service doesn't answer the phone consistently, caused issues with my cancelation and now I've been charged an extra month that probably won't be used. They offer no programs for military/vets, first responders, or other high-stress/low reward professions. Not a deal breaker for most, but it is disappointing considering most other gyms have a program and cost far less. Facility is mostly clean, but definitely has become a fad gym. If you need pain management facilities and gym in one place, this is probably your only option and you're gonna pay for it. Nearly 200 dollars monthly is not ideal for someone only there for specific facilities. If it wasn't for the lack of front desk support and I hadn't been charged again, I would give 3 stars.

Really dirty and disgusting pool. I got e coli infection from the pool and took me weeks to recover; they hardly ever change the water and there are people walking in drenched in sweat from the gym or kids urinating inside. If you charge your member such a premium membership at least keep the facility clean. Front desk is horrible service as well - especially a lady name kelly is rude and should be fired (she literally yelled at my 4 year old daughter who ran ahead while I was pulling up my app to login and said "control your bratt next time"). Also guy at the front desk in a suit whose busy on his phone never answer questions with more than one word. Gym itself is overcrowded and equipment is ok but some of it is old. Personal training is truly somethinf else...dont make the mistake of taking a "free session" unless you want to be endlessly harassed by the staff trying to upsell you services. Overall crappiest gym in Carry if not the whole Raleigh region.

It has been an amazing experience being a member for two years. I love gym!

Life Time has the worst cancellation policy ever. They require in person cancellations but I called several times to cancel on the phone because I couldn’t come into the gym due to an infection. The customer service told me they would get …

I wanna hold suspended my membership which seems to be a simple process but unnecessary 30 days notice is set up so they can charge more money. So sad they do this to members

Let me tell you, Lifetime Fitness Cary is the bomb! Seriously, I can't rave enough about this place. The staff is incredible - from the trainers to the management, they're always there to lend a helping hand. If you ever have any concerns or problems, they go above and beyond to take care of it for you. Plus, the vibe in there is just amazing - everyone minds their own business and is super friendly. You'll never feel judged or out of place. Trust me, this place has it