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Stephens Family YMCA in Champaign, IL offers a wide range of amenities, including a comprehensive gym area, aquatics center, and indoor climbing wall. The facility is known for its friendly staff and engaging classes, catering to both individual workouts and family activities. Membership includes access to child-watch services, enhancing its appeal to families. Some challenges have been reported, such as cold showers and inconsistent policy enforcement. Despite these minor issues, most members find it a valuable and positive addition to their fitness journey.

Pros:

  • Wide range of amenities
  • Friendly and helpful staff
  • Excellent childcare services
  • Comprehensive gym equipment
  • Convenient family memberships
  • Clean and well-maintained facilities
  • Great variety of classes
  • Accessible facilities for people with disabilities
  • Engaging community atmosphere
  • Reasonable membership fee for services offered

Cons:

  • Cold showers often reported
  • Some staff reported as unresponsive or rude
  • Inconsistent policy enforcement

Location / Contact

Rating Stats

4.3

out of 5.0

10 reviews
5.0
3 reviews
4.0
3 reviews
3.0
14 reviews
2.0
60 reviews
1.0

Reviews (90)

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the vending machine robbed me $5 but other than that, the place is clean and great

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Fabulous place but the vending machines always never work that's y I'm doing 4stars but other than that my children LOVE it

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Love it. Great facility, just wish there was a swimsuit dryer in the men's locker room.

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The campus is spacious and beautiful however when it came to my experience with dealing with the staff, mainly the front desk, and Ms. Heidi Cordes, I am not impressed. Heidi is rude, nasty, condescending and some of the people who work behind the frontdesk don't seem to know what they are doing. On four different occasions I received inaccurate information. Terrible customer service and I am glad my children will not be attending here after all of the hassles I've encountered with these people!!!!!It’s been a while but I found out Heidi is no longer employed here. Hmmmm, I wonder why? Good riddance!!!

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The YMCA is for youth development, healthy living, and social responsibility. The new aquatics director has become unacceptably critical. Children can earn rings to be able to go into the deep pool for swimming. The director attempted to nullify the rings of multiple children who had earned the rings fair and square under previous management. The director criticized the lifeguards that are supposedly under their supervision for handing out such rings to employee's children. It was completely uncalled for. The saddest part is that it impacts the children in a negative way contrary to the YMCA philosophy of youth development. On top of that, it discourages them to healthy living since any earned expectation can be taken away just because management changed. Such actions encourage social isolation since there is no way to appeal such a decision and running away from the problem is the only way to get away from the intended stressor.

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Have taken several classes here and it's always been a pleasant and positive experience. Love all the options and things you can do here! From bringing our children for swim lessons to working out and just having fun on the climbing wall.

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Very nice newer YMCA with several cariovascular options. Good amount of weight lifting options as well. Wonderful aquatics center with several swim lanes. Also has a 30' indoor climbing wall and a dry sauna. Wonderful locker room, yet showers tend to run cold. You push a button to activate the water then it goes on forever. Two very nice studios and a bike studio as well. Great place and well worth the visit.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 90 reviews.

The address is: 2501 Fields S Dr, Champaign, IL 61822, United States .

The contact number is +1 217-359-9622

This service is listed under Youth Organization .

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