Planet Fitness at University City Blvd in Charlotte offers a convenient 24/7 gym experience. Fitness enthusiasts find it an attractive option because of its affordability, ample equipment, and consistent workout environment. Despite mixed reviews about cleanliness, the friendly staff and array of cardio and strength machines make it a versatile choice for various fitness needs.
While some customers appreciate the helpful and welcoming atmosphere, others note issues with maintenance and hygiene in certain areas. Planet Fitness emphasizes its 'Judgment Free Zone' ethos, making it appealing for beginners and those seeking a non-intimidating workout space.
Pros:
- Affordable memberships starting at $10.
- Open 24/7 for ultimate convenience.
- Friendly and helpful staff.
- Good variety of cardio and strength equipment.
- Clean workout environment.
- Spacious layout with organized equipment.
- Useful app with crowd meter.
- Hydromassage and tanning available.
- Positive and judgment-free atmosphere.
- Ample parking space.
Cons:
- Issues with cleanliness in certain areas.
- Frequent equipment maintenance problems.
- Tanning area often not well-maintained.
Location / Contact
- Address: 10215 University City Blvd, Charlotte, NC 28213
- Phone:(704) 548-2722
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 10215 University City Blvd, Charlotte, NC 28213 .
The contact number is (704) 548-2722
This service is listed under Gym .
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kayla garcia
4 years ago
Danielle was such a sweetheart! our home club told us wrong information and she helped us transfer our home gym over to this one just to cancel. she went out of our way to help us and has great customer service ! definitely ask for her when you come !
Walter Zavala
4 years ago
I like the gym and everything its close to my work and home very convenient for me, however today i was working out at the 30 minutes zone (all by self) when i saw one the staff and i said hi she said hi back also started telling me about how that area is only to work with red and green light i said i know how it works but i had knee surgery and im doing physical therapy and the leg press in this area is the best one for me to do my exercises. when there’s other people i move and let them use the leg press she then told that i had to use the other areas for my physical therapy work outs i said I understand but unfortunately i like these leg press better. At the end she told me that if i need physical therapy i had to go to a place for that not at the gym.( When my PT was the one who told me to go to the gym) she was very rude. I understand the 30 minutes work out I tried to do all the exercises but i try to focus more on my legs because of my knee surgery. Plus Majority of the people does not do the 30 minutes unless they are with the trainers
Patricia
4 years ago
It's a great place to work out, at a great price however, the 1 thing I would change about all of the franchises is that they replace tanning with 2 steam rooms for black card members...the massage beds are great, but very few people tan anymore if they have any sense and steam rooms are healthier as long as they are maintained and kept clean. No difference in heat exposure risk
Johnny Gottrocks
4 years ago
Very much enjoy this location, than the other local ones. Enjoy the equipment options and they have more than one. Keeps from having to wait. The overnight/early morning staff are great. Plenty of parking. Clean and well lit. Have to go out the way to get to it, but worth it to me. Hoping this post don't bring too many people amd keep me from working out.
Christina Pecca
4 years ago
Gym is always clean and employees are always friendly. I just recently had to close my bank account and forgot that my automatic drafts for PF was taken from this account. I got a notification asking me to update my payment and went down to the location to do so. Upon arriving, I was charged a late fee of $10. I was unaware of late fees and asked the employee/assistant manager if they could waive it as a courtesy since I was unaware. They were not able to do so at the desk, but they gave us an e-mail to reach out to. Within 24 hours of reaching out, the GM of the location had waived the fee for me. Awesome customer service, thank you!!
Alex Tucker
4 years ago
The place is well maintained, clean, and the attendants are friendly and attentive. Some evenings there are too many people tying up weight machines on their phones to get a good workout so I come here before work and mostly avoid this issue. Otherwise, this is a good place to workout for a great price.
Rocket Man
4 years ago
Gets the job done. Normally crowded between 330pm-715pm(ish). Spacious. Everyone respects the others space. Friendly staff; several on the floor trainer's throughout the shift. Staff quickly build rapport. Diversity. 24hr facility. 7 days a week. Cheap membership even with a recent price hike. Black Card $21. They also have a $10, $15 (no contract option) l. Not every option allows you to bring a guess to workout with for motivation. The staff can be strict at times. Despite what some say, you can still get Bigger, Stronger, and Faster!
Mia Lee
4 years ago
For months now the Service and Cleanliness has been great. The last couple of years YUCK!!! Anyway... New staff etc... yay. Something about when some of the old staff is working just brings back the laziness and nastiness.Friday Morning... yapping young lady at the front... (employee from the last couple of years I think... definitely not learning from what the new staff is doing)So... paper towel rolls empty at the first 2 stations and cleaning solutions almost empty...then toilet tissue empty in 3 stalls and blood on the seat and floor of the larger bathroom... yet you can talk personal business... but she totally useless so I'm not shocked... but all this at 8 am???? Oh and I left a bit after 9:30 and it was still there.
Melody Jones
4 years ago
Highly dissatisfied with this location. The employees are lazy and don’t want to help clean out the tanning beds when they clearly haven’t been cleaned properly all week. And when you let them know they just say ok and go sit back down to get on their phones.The front desk employees don’t listen when you call in with a problem and talk over you. I’ve been twice to this location and I’m cancelling my membership.I really enjoyed the location in Fort Oglethorpe Georgia and wish they could be as nice and clean as them.
Eric Dyer
5 years ago
This location does not have the big ceiling fans. So if you like to sweat this is your place. All of the other PFs I've been to have the big ceiling fans and are much more likeable b/c of it.Attn owners: please add some ceiling fans TY. Otherwise you have a 5 star here.