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Signal Mountain Athletic Club offers a welcoming gym environment with a strong sense of community. Their facilities are well-maintained, clean, and equipped to meet various fitness needs. Manager Rachel and the staff frequently receive praise for their dedication to keeping the gym safe and inviting. The club also boasts supportive trainers who are committed to helping members achieve their fitness goals.

However, some members have raised concerns about the management style, particularly regarding the manager's strict enforcement of gym rules and perceived lack of respect. Despite these issues, many individuals continue to appreciate the gym for its equipment, community, and proximity.

Pros:

  • Clean and well-maintained facilities
  • Supportive and friendly staff
  • Dedicated and knowledgeable trainers
  • Strong sense of community
  • Manager Rachel praised for cleanliness and safety
  • Good variety of equipment
  • Convenient location
  • Personal trainer availability

Cons:

  • Strict and sometimes perceived as unreasonable rule enforcement
  • Some members find the manager’s attitude disrespectful
  • Occasional trainer behavior annoys some members

Location / Contact

Rating Stats

4.4

out of 5.0

1 reviews
5.0
2 reviews
4.0
1 reviews
3.0
6 reviews
2.0
0 reviews
1.0

Reviews (10)

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I have been a member of the Signal Mountain Athletic Club (SMAC) since 2007 and try to work out three day per week. I consider the facilities, equipment and staff to be outstanding. I am very familiar with the Manager, Rachel, and consider her to be an excellent manager. Each time I have requested help from Rachel, she has been quick to assist me and has always displayed a friendly attitude. She ensures the facilities and equipment are clean and correctly placed. In my opinion, she has done an outstanding job in making SMAC an inviting and safe place for all who work out there.

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I’ve been going to this gym for 5 years and am seriously considering pulling my membership solely because of the way the manager runs the place. She abuses her power and tries to put her thumb over any younger member that she may suspect of causing trouble. There are new signs up every day with ridiculous rules like “you can’t bring a weight from one room to another” or “no gym bags allowed.” The community and equipment is great but her actions alone make me hate going to the gym. I constantly feel like I’m being harassed and that she is making up new rules to tell me I’m breaking on the daily. To add to this, I work as a personal trainer in my college gym so I am very familiar with gym etiquette and rules. She completely disregards all levels of respect and is the only staff member that does so. Hire a new manager before you lose a good portion of your members.

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Please consider a different desk lady. I’ve been constantly harassed for rules not enforced for others, accused of stealing because I carried a workout bag around with my own personal equipment, and overall constantly disrespected during my three years at this gym.

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My home away from home, ran by great staff, and management.

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I actually stumbled on these reviews while looking for a different website.I have been a member at this gym for 20 plus years and if you want to work out at the cleanest, best run gym in Chattanooga, this is the gym for you! Rachel keeps the gym exceptionally clean and she is a great manager who strives to make the gym a welcoming and safe place for everyone. Rachel should be commended for the exceptional job she does!

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This a nice gym with some pretty good equipment and a genuine communityBUT the manager is absolutely unbearable. She’s rude, short tempered, and treats people with absolutely no respect. A new sign with some obscure rule is put up daily it seems, but I’d be a lot more willing to respect these rules if I was treated with even a shred of decency.Now I still go to this gym for the community, but I’d be lying if I said I didn’t schedule my workouts around her work schedule.

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One of the trainers occasionally walks around yelling loudly at various times. I think he's trying to motivate people, but it's actually annoying.Overall, facilities are clean. Not the greatest equipment, but proximity is great for me.

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Very nice, well equipped, clean gym. Rachael and Ruth are very friendly and Dave is an excellent trainer.

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Awesome place and awesome people! Rachel is amazing and very helpful and knowledgeable, she stayed with me after i left my keys in the car and was locked out, she didnt want me to be alone ! I mean thats above and beyond. I do not understand any negative reviews when you have those types of employees who care that much , i mean that kind if kindness is hard to come by these days

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A wonderful community with great, supportive trainers and staff. Dave Phillips is a fantastic trainer who never loses his energy and smile. He keeps me going when no one else can.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 10 reviews.

The address is: 317 Ault Rd #148, Signal Mountain, TN 37377, United States .

The contact number is +1 423-886-4071

This service is listed under Gym .

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