Orangetheory Fitness

This is the best OTF studio I've been to, I love the workouts, the coaches, the atmosphere. The staff are very nice and greet me by name. The coaches push me and they are always there to correct me when I am doing something wrong and sometimes they bring me a heavier weight, they make sure I am working out. The coaches and staff are all very friendly and helpful. They make everyone feel welcome and truly care about your goals.I would highly recommend to all! My fitness level has improved so much since joining Orange Theory!

The energy and vibe of the class was so fun and motivating. The instructor was excellent and made sure I knew what was happening each step of the way.

I love OTF. The classes are high energy and always different so you’re not bored. I literally never think about how long I’m there and the accountability is built into the scheduling system

My daughter signed up to the Orangetheory on 940 Cedar Rd #108, Chesapeake, VA 23322 in the beginning of 2020.She was excited to begin her workout routines to start of the COVID-19 Pandemic and in response to CDC guidelines we made the decision to cancel the membership. Due to closing for public spaces and in accordance with social distancing.in the middle of March me and my daughter physically went to this location with the intention of canceling the membership was informed that the protocol to cancel was to notify 1 week prior to the end of the month to not be charged the following month. We verbally stated for desire to cancel membership and not to be charged for April 2020. Per regulation a form should have been presented to us at this time to formalize the cancellation process. No form was provided but I was promised that it would be emailed to my daughter. The form was never emailed to her because there was a confusion on the email address used. Two email addresses were on file one incorrect and one correct. On the correct email my daughter received multiple marketing emails but not cancelation form. Unknow to me Orange theory policy during this time was to freeze charges for the months of April and May but they began to charge us again since the month of June 2020.My daughter contacted this location in June 2020 and she was reassured that the membership was canceled verbally, no mention for cancelation form was given. As of June 2020, we have been charged monthly $59.00 per month. During this time, we never were able or wanted to use the services we were unknowingly paying for. I inspected my monthly bank statements at the beginning of March 2021 and discovered I was being charged monthly fees from Orangetheory. Between June 2020 and March 2021, I was charged a total of $531.00 dollars for service we did not want or use. Throughout the month of March 2021, I attempted to contact management at the Orangetheory on 940 Cedar Rd #108, Chesapeake, VA 23322 but I was not contacted until March 30, 2021.During this conversation no help was given, or any reassurance given. I was instructed to contact Headquarters but was told that they would "probably not help either”. Orangetheory’s predatory contract language coupled with mismanagement and confusing cancelation process has cost my family valuable money need during a global pandemic. I would like to receive a full refund for the 9 months I was charged unethically. I would urge other potential customers to not enter this predatory contract that has deteriorated my mental and financial well-being.

OTF is the best! You go at your own pace but the trainers will push you to keep improving. The whole staff makes you feel welcome and motivated.

OTF Great Bridge has a phenomenal professional coaching and support staff who are truly engaged in your fitness goals. I highly recommend taking the plunge and letting them push you beyond your comfort level!

I really enjoy the workout experience at Orangetheory. I like that there is a trainer leading each class. I like that I can choose times convenient for my lifestyle. I also like the upbeat music. It’s worth the investment for sure!

I love this studio and the employees!!! They make you feel SO COMFORTABLE no matter what body type you are. They treat you like legit family. The workout are brutal, but it’s so much fun. You should do it and you will NOT REGRET IT.

I’ve been to several OTF locations. The Chesapeake location is one of the best. Leslie, Mary, Taylor, Katelyn, and Janet (many others) are excellent trainers and keep you moving with a great music playlist. If you’re looking for a great workout or in need of a place to keep you accountable to your fitness goals, I’d recommend OTF in Chesapeake as your spot!

I love Great Bridge Orangetheory. All of the staff and coaches are friendly and helpful. Each workout is different so it’s always a new experience. I feel like I get a quality without every time! Highly recommend!