Equinox Gold Coast

Overall a good option if you work in the area. Well run and always clean. The front desk employees are always friendly when greeting guests and I appreciate all of the class options.

Excellent. Location with great trainers and clean club

If you’re looking for what appears to be a overpriced “posh” gym with poor business acumen and customer service this is your spot.To start off I just called asking a question and they offered to have there salesman call me back. I advised them I would not like that and I would just stop by, well a hour later I get a polite sales call. (You know, he just wanted to make sure he’d have time for me.) When I arrived about 25 minutes later he was showing another customer around. They told me to take a seat. After 5-10 I inquired if it was going to be a while as I have other stuff to do. A minute or two later he comes up with another customer and says it will be a few minutes.I asked if I could get a workout in and check out the gym to see if I like everything and get the sales pitch after he gets done with that customer. He informs me they don’t let you try out the gym the same day. So apparently they expect people to waste two 20 minute trips to their gym. On top of all of that their monthly fee is $175 a month.For that price you should have amazing customer service!

Great gym in a luxury mall. Lovely design. However, having tried them with a daily pass at 50 dollars gave me the chance to see that their layout is quite confusing in the 3 areas where the equipment is distributed. There is no sauna. And the steamroom was not working. Check ahead before going.

I am a returning member. Came back because I liked their classes. Then I found out popular classes were difficult to get into. Members have to reserve a spot 26 hours before a class. If I was 5 minutes late, the class was full. Some body building classes are so popular, it is difficult to find space on the floor to exercise, even with a reservation. Because I work, I do not have many hours available to go to the gym and when I could go, I had difficulty getting a slot in a class. I stopped trying. Went to Equinox three days ago to cancel my membership and they are giving me a difficult time. I was told the manager was going to call me back, I am waiting.

I have a national membership with Equinox, centered in NYC. This facility has what you need to get a high-end workout in. Spinning and group classes available. The locker rooms could benefit from an upgrade to spa lockers (I.e., once that have built-in locks instead of requiring a personal lock). Location is easy to get to from most of Chicago north of the river.

The club is well kept and there are many types of classes throughout every day, including yoga, Pilates on the mat, etc. My reason for 4 stars is because every time I need to deal with the membership staff, they take long to solve issues and it’s usually overcharging my credit card. I’ve learned to deal with them in writing so there are no future complications.

Great gym, but rating is impacted by the value. Up front charges go up to $500 and the monthly rate is roughly $150. It seems like an okay price until you cost it out for a year which comes to $1,800. The place teems with private trainers, but they are great people. However, I don't care for the overall business model. They want $1,800 per year for the basis membership, but private trainers stare at a $1,100 rate for 10 sessions. On a very positive note, the front desk staff is wonderful. The guys in the locker room do a wonderful job. In summary, nice gym, but the priciest that I know of in the city. Hope this helps. As always, beware of those that gush and those that hate. There is a remarkable dance exercise class twice a week that is led by a truly gifted dancer and teacher. Equinox probably has 40 classes per week, but none have a stronger following than Karim.