Orangetheory Fitness, located at 155 N Michigan Ave in Chicago, offers an exceptional workout experience in a clean and spacious studio overlooking Michigan Avenue. With friendly and supportive staff, the gym fosters a community atmosphere where members feel welcomed and encouraged. The standout feature is Coach Sara, who is consistently praised for her motivational and engaging coaching style. The studio also includes helpful amenities like towel service, making it convenient for travelers.
However, some customers have reported issues with additional fees and lack of flexibility in scheduling. Despite these concerns, the overall sentiment is highly positive, making it a sought-after spot for fitness enthusiasts in the Millennium Park area.
Pros:
- Clean and spacious studio with great views.
- Friendly and supportive staff.
- Motivational and engaging coaches, especially Sara.
- Community-oriented with social gatherings.
- Towel service included.
- Convenient location near the Loop.
- Workouts can be scaled to fit all fitness levels.
- High-spirited and top-notch trainers.
- Consistently positive experience for long-term members.
Cons:
- Additional fees for select classes.
- Lack of flexibility in scheduling changes.
- Occasional issues with customer service attitude.
Location / Contact
- Address: 155 N Michigan Ave, Chicago, IL 60601, United States
- Phone:+1 312-757-5144
- Website:orangetheory.com
Rating Stats
Reviews (45)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 45 reviews.
The address is: 155 N Michigan Ave, Chicago, IL 60601, United States .
The contact number is +1 312-757-5144
This service is listed under Gym .
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Heather Marra
1 year ago
Heather thank you for your AWESOME 5 star-review! We'll see you in Studio soon!
Neo Draxler
1 year ago
I've been an OTF member since 2015 and of this particular studio for about two years. The location is great and the staff outstanding. Great coaches that make the workout challenging and fun!
Bharat Ahirwar
1 year ago
Where do I start bragging about these guys. It's an absolutely fantastic experience. I went from just a trial class and we will see to a full-on membership to attend maximum classes in a month. The convenience of taking any classes anywhere in the USA is a big advantage. ( If you don't like missing your workout). A personal shout out to Fernando, Jennifer and coach Sara.If you end up joining the millennium park centre. coach SARA is an absolute rockstar with her killer workout and killer music to keep you going.
Kimberly Flanigan
1 year ago
Great and crazy efficient workout that keeps you challenged, and is never dull. The instructors are motivating and make the experience fun. Extra bonus, this studio has some amazing playlists! Staff here are top notch, as well! All in all, love this studio!
Katie S
1 year ago
I called in to switch to another earlier class time as I had a change in my schedule, and was told they were unable to make a change unless I wanted a late fee. This was extremely disappointing and frankly made no sense why it could not be done as there was room in both the old and new time, with the same instructor. I have never had the issue with any other studios before, so I know it is possible. Because of the lack of flexibility I am hesitant to come back to this studio after being a loyal unlimited OTF member for multiple years.
Luciana Scavino
1 year ago
Amazing studio, Sara is the best head coach ever. Location is perfect right in the heart of Chicago. Missing Fernando but I love Becky too!
Foram Dalal
1 year ago
Initially loved this studio, infact I’m here editing my positive old review, but now I feel orange theory is getting more business minded and not at all accommodating and the staff I’ve noticed is getting more arrogant unlike before where they made the experience so pleasant. I had a bad bike fall and have injuries on my knee and shoulder, but the manager was arrogant and said can’t do anything about my remaining classes unless I provide a doctors certificate! Not everyone rushes to a doctor during covid for every physical injury! I told them I’m letting it heal at home and also told them I can share pictures of my injury but she was just too rude to help me with any workaround! The studio doesn’t trust it’s old members, this is the kind of atmosphere they are trying to build!
Kristine Zytka
1 year ago
Great new looking studio with friendly staff and good music for the workout :)
Danilo Rodolfa
1 year ago
Danilo, we apologize for your negative experience at our Studio. We would very much appreciate the opportunity to rectify this situation. Please contact our Studio at 312-757-5144 and ask for our Manager. We look forward to your call. Thank you!
mig rod
1 year ago
Thank you for your AWESOME review! We'll see you in Studio soon!