Orangetheory Fitness, located at 155 N Michigan Ave in Chicago, offers an exceptional workout experience in a clean and spacious studio overlooking Michigan Avenue. With friendly and supportive staff, the gym fosters a community atmosphere where members feel welcomed and encouraged. The standout feature is Coach Sara, who is consistently praised for her motivational and engaging coaching style. The studio also includes helpful amenities like towel service, making it convenient for travelers.
However, some customers have reported issues with additional fees and lack of flexibility in scheduling. Despite these concerns, the overall sentiment is highly positive, making it a sought-after spot for fitness enthusiasts in the Millennium Park area.
Pros:
- Clean and spacious studio with great views.
- Friendly and supportive staff.
- Motivational and engaging coaches, especially Sara.
- Community-oriented with social gatherings.
- Towel service included.
- Convenient location near the Loop.
- Workouts can be scaled to fit all fitness levels.
- High-spirited and top-notch trainers.
- Consistently positive experience for long-term members.
Cons:
- Additional fees for select classes.
- Lack of flexibility in scheduling changes.
- Occasional issues with customer service attitude.
Location / Contact
- Address: 155 N Michigan Ave, Chicago, IL 60601, United States
- Phone:+1 312-757-5144
- Website:orangetheory.com
Rating Stats
Reviews (45)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 45 reviews.
The address is: 155 N Michigan Ave, Chicago, IL 60601, United States .
The contact number is +1 312-757-5144
This service is listed under Gym .
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Bharat Ahirwar
3 years ago
Where do I start bragging about these guys. It's an absolutely fantastic experience. I went from just a trial class and we will see to a full-on membership to attend maximum classes in a month. The convenience of taking any classes anywhere in the USA is a big advantage. ( If you don't like missing your workout). A personal shout out to Fernando, Jennifer and coach Sara.If you end up joining the millennium park centre. coach SARA is an absolute rockstar with her killer workout and killer music to keep you going.
Luciana Scavino
3 years ago
Amazing studio, Sara is the best head coach ever. Location is perfect right in the heart of Chicago. Missing Fernando but I love Becky too!
Kimberly Flanigan
3 years ago
Great and crazy efficient workout that keeps you challenged, and is never dull. The instructors are motivating and make the experience fun. Extra bonus, this studio has some amazing playlists! Staff here are top notch, as well! All in all, love this studio!
Katie S
3 years ago
I called in to switch to another earlier class time as I had a change in my schedule, and was told they were unable to make a change unless I wanted a late fee. This was extremely disappointing and frankly made no sense why it could not be done as there was room in both the old and new time, with the same instructor. I have never had the issue with any other studios before, so I know it is possible. Because of the lack of flexibility I am hesitant to come back to this studio after being a loyal unlimited OTF member for multiple years.
Stephanie Marie
3 years ago
I have been an unlimited member of OTF Millennium Park since they opened about 3 years ago. I continue to be impressed and motivated by the coaches and staff every time I visit.The staff and coaches are incredibly friendly and caring and the studio is always super clean.
Lindsay Howland
3 years ago
Nice studio, but I came to a class from out of town since I have the unlimited membership and they charged my card $10 because of different studio rates. I was not made aware of this when I booked the class and I think it is ridiculous they couldn’t refund me when I already pay almost $200/month. I called the studio the next day and they didn’t do anything about it. Never again
Lisa Longo
4 years ago
Orange Theory Michigan Avenue has a great staff! Highly recommended!
Diana Sheedy
4 years ago
Danny Valadez
4 years ago
Holy Mortall
4 years ago
I have been a member here for about 2 years now and in my time here I have come to love the Orange Theory Millennium Park crew and clientele, however recently I witnessed an encounter that has made me reconsider my membership.Recently I was in a Starbucks nearby getting a coffee before class and I watched Sable, a trainer who i have had many classes with and have really enjoyed, basically screaming at a poor Barista about not having honey for some drink.She is in customer service so I would expect her to understand that those poor workers don't have control over the supply chain and are deserving of respect as well.I am willing to believe it was perhaps just an off day for her but it still soured me to the point that I have decided to move my membership to another gym.Everyone needs to remember, it only takes a moment to show a bit of kindness.