TuffStuff Fitness International Inc.

Absolutely HORRIBLE communication. Nobody responds to emails, or phone calls, even after following up numerous times. Good luck getting parts or if you need technical assistance with anything!

I couldn’t be more impressed and appreciative with the service from Chris leonard!! As a personal trainer, it’s important that my equipment is up and running! Chris was incredibly eager to help and very communicative with me to make sure the parts that I needed were mailed immediately to me. I’m so grateful!

I have been trying for a month now to get a response for an issue I have with a leg press from David Waddell, Director of Operations. I've chased them up with follow up emails many times now and I still have not received an answer to my problem.This company has the worst customer service ever, I suggest you go elsewhere if you are looking for fitness equipment as getting any sort of service from them will be next to impossible.I do not recommend this company.

We're a local service provider in SoCal. Our customers have your products, we are trying to repair them and keep them operational for your customers. I'm currently on hold for 35 minutes to order 2 carriages (which I gave the support rep the part Numbers for) and 4 weight pins. She put me on hold and never came back. I do not have endless time to spend on the phone waiting. The service used to be sooo much better. Unacceptable.

I received this equipment as a Christmas gift. Delivery and set-up by experienced staff was great. I have used this unit several times and it is easy to use. It does not require much space.

I live in St. Louis MO and I bought my Tuff Stuff Fitness Lat/Mid/Low row pull and push machine from Gym Provisions out of Ventura CA - the guy I worked with on it was Danny - he knew how to get me what I wanted and made sure that everything arrived on time and was set up - total white glove. Really grateful to Danny and I love my equipment!

The equipment is phenomenal. I look forward to using it regularly. Delivery was prompt. Set up took some time but it was worth it. The young guys were a bit careless in that they left hand prints on my freshly painted walls. TG for washable paint. I have to give a shout out to G&G fitness where it was purchased. My sales person, Anthony could not have been more informative and helpful in getting the right equipment for my purposes.

I'm located in Canada, and bought the equipment in November '21, having gotten tired of restrictions at the gym I was attending. I'm coming up on one year shortly. This piece of equipment is excellent, smooth in motion, quiet, and there is not a single exercise that you cannot do on this piece. At first I was going to buy a bench - to better replicate a gym experience - but the trainer at the dealer showed me that if I stood, or went into a seating position for exercises that required a bench, I could use the resistance from the machine to almost double-up on the benefits of those types of exercises. Instead of sitting to do a high-row, for example, I engage my inner core by assuming a seated position. By being able to avoid the gym, I've made sure that I do 2-hour work-outs 3x per week, and if you can commit yourself, this machine (MFT-2700) is worth every penny.

What an excellent product. I purchased the evolution series lat pulldown and assembled it for my home gym.Parts quality 5/5Instructions 5/5"Commercial Grade" 4/5 - Very little to nit pick aboutOverall usability/experience: 5/5I love this thing! Thank you TuffStuff!

As a 65 year gym rat it was devastating to give it up over Covid concerns. Had a small space I filled with TuffStuff 225, bench, and small dumbell set, plus compact True eliptical. Could not be happier. Not cheap, and took a while to get it, but the 225 is an engineering marvel of excellent quality. Am getting a gym quality workout !!