Crunch Fitness - Eastlake provides a diverse range of amenities and facilities for workout enthusiasts. Located at The District at Eastlake in Chula Vista, CA, this gym is well-equipped with new equipment and offers features like a sauna, steam room, and hydro massage chairs. The staff are often praised for their friendly demeanor and great customer service, creating a welcoming environment. However, the gym has faced multiple complaints regarding cleanliness and maintenance issues, leading to mixed reviews from members.
Despite undergoing recent renovations and improvements, including an outdoor workout area for safer workouts during COVID-19, some members have expressed dissatisfaction with broken equipment and hygiene concerns in locker rooms. While the gym has potential, addressing these issues is critical for Crunch Fitness - Eastlake to enhance overall member satisfaction.
Pros:
- Wide variety of amenities like sauna and steam room.
- New equipment and ongoing renovations.
- Friendly and helpful staff.
- Outdoor workout area.
- Great customer service.
- Affordable membership fees.
- Ample cleaning stations.
- Good range of fitness classes.
- Great environment and social distancing measures.
- Convenient location in Eastlake.
Cons:
- Maintenance issues with broken equipment.
- Problems with cleanliness, particularly in locker rooms.
- High number of teenagers leading to crowded conditions.
Location / Contact
- Address: 851 District Pl, Chula Vista, CA 91914, United States
- Phone:+1 619-754-6812
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 851 District Pl, Chula Vista, CA 91914, United States .
The contact number is +1 619-754-6812
This service is listed under Gym .
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Danielle
1 year ago
Great staff and tons of equipment. Have great work out
John Paul Delos Santod
1 year ago
Not a good first impression when I was trying to join the gym membership. Red flag.
Chuong Dang
1 year ago
Still renovating but you can work out here. Done a great job with it. Waiting for it to finish
Corina Acosta
1 year ago
My second home (what I like to call Crunch Eastlake) recently underwent a much needed overhaul. Grateful is an understatement. Brand new everything and we are only in Phase 1 of this beautiful renovation. Not to mention the staff there Alma and Brianna always greet me with such warmth they truly make me feel at home. Everyone should go check it out STAT!!!
Karim K
1 year ago
Great Staff! The General Manager loves her job and cares about your experience at the gym. All new equipment and huge upgrades coming. Been here since 2020 love seeing the changes.
Christopher Reynolds
1 year ago
Broken/unserviced gym equipment (free weights, machines, and cardio). Many of the lockers and sinks broken/unserviced as well.
JohnandGenie Guerrero
1 year ago
Do not recommend. The gym locker rooms are not well maintained. Customer service is not helpful with maintaining customer service.
A H
1 year ago
Nice staff. Machines not working properly or out of order. Sauna not working properly, shower are deteriorating bad, sinks not working, lockers are broken. The place is not clean and or being repaired.
Humberto Reynoso
1 year ago
You weak if you complain and compare this gym to the previous world gym would charge $80 a month for $20-$30 a month now for being crunch gym is perfect. The gym has a pool, massage chair, weight training room, cross-fit area and punching bag. I wish we can see the unfitted bodies complaining about a gym and not have the body they desire.
Emiliano Cruz
1 year ago
The installation are visibly dirty, meaning you don’t have to look for the dust it’s everywhere you look. The bathroom which are partly light seems like straight out of a horror film. I signed up on Sunday, by Monday I was told that four other people were under my phone number. Not to mention terrible record keeping. Feels like this gym is a new years proposition that fizzle out February, and now it’s November and the lack of resolve is evident. I never thought that I’d be at gym where my college gym would strive in cleanliness in comparison. If there was another gym in the area I’d switch, till then I guess I’ll get what I paid for.