In-Shape Family Fitness, located at 7700 Sunrise Blvd, Citrus Heights, offers a range of amenities for fitness enthusiasts and families alike. The gym boasts a variety of up-to-date equipment, a spacious layout, and a comfortable, friendly atmosphere. Members appreciate the well-maintained facilities, including the pool and courts, and commend the helpful and professional staff.
However, many members expressed concerns about the early closing hours, particularly on weekends, making it challenging for those with tight schedules. Some have also reported issues with customer service and billing, highlighting a need for better management and transparency.
Pros:
- Friendly and helpful staff
- Spacious and clean facilities
- Up-to-date equipment
- Variety of amenities including pool and courts
- Positive and family-friendly atmosphere
- Professional personal trainers
- Good for both individual and family use
- Convenient app for managing memberships
- Offers a variety of fitness classes
- Child care services are highly appreciated
Cons:
- Early closing hours, especially on weekends
- Issues with customer service and billing
- Inconsistent enforcement of gym policies
Location / Contact
- Address: 7700 Sunrise Blvd, Citrus Heights, CA 95610, United States
- Phone:+1 916-242-4400
- Website:californiafamilyfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 120 reviews.
The address is: 7700 Sunrise Blvd, Citrus Heights, CA 95610, United States .
The contact number is +1 916-242-4400
This service is listed under Gym .
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Noah Montgomery
7 years ago
Bill
7 years ago
Very nice gym with an outstanding pool area that includes a splash area for kids.
Hugh Anderson
7 years ago
Gym is great but you can get a much better deal elsewhere
Serge Tsyg
7 years ago
I'm a member here and this location is actually pretty great. It has all that you can ask for in a gym and more!
Potato :3
7 years ago
They only pick up the phone to just to put you on hold and never come back.I'd rather go elsewhere more worthy of my money.Management needs to tell the idiots at front desk to practice their customer service skills.
Barbara Apkarian
7 years ago
Stopped by here because l had never been to this one yet. Everything was easy to see from the front as soon as you come in and easy to get to. Ladies' locker room was clean also showers were clean with of plenty of hot water, shampoo, and conditioner. Would come to this one again.
beffiesays
7 years ago
I was never thrilled with the facility itself but I joined Cal Fit in Sept 2016 to work with Max a personal trainer my sister loved. In May 2017 I received disappointing notice that Max would no longer be working for the company...so I went in and spoke with Sales Manager Vince to let him know that I had no interest in working with any other trainers and NOT to continue to charge me for personal training sessions. Vince informed me he would take care of things and promised to follow up. HOWEVER not only did he not follow up or return my phone calls but allowed a CHARGE for another month to process when I was already owed a refund for unused training sessions. Needless to say I will no longer be a member and will be notifying my bank that California Fitness STEALS money from customers!
Rob Jackson
7 years ago
My experience has been good up to yesterday where the sales manager dropped the ball on notifying me about a recent addition to my membership, and my wife was dropped from my account. Corporate bears no culpability and makes the sales manager at fault for not notifying me of certain requirements not being satisfied before dropping my wife from my membership. Mind you she has been going everyday since 3/18 when she was added, given a card and checking in with no issues. So I contacted the assistant sales manager since the sales manager was out and she said she needed to call corporate. A tennis match is not cool when youre the ball. It says a lot about what's important versus who is important, especially when the club and corporate are local.
Adri Pendleton
7 years ago
I believe this may be my first ever negative review on Google. This place deserves it.I was looking for a gym to join for one month, one with a pool as I have chronic pain and swimming is the best exercise for me. I informed the sales rep that I would be leaving the country after a month, so I didn't want to be a member for any longer than that. I was led to believe that was no problem.Then, after being in the Netherlands for two months, I looked at my bank account to see membership charges from the gym. Suddenly the money I was going to use for food was gone.After hours spent phone calling and emailing, I was finally able to get the yearly fee and one month refunded.But they refused to refund all of my money. They still charged me a monthly membership fee for a month when I wasn't even in the country! Despite leading me to believe I wouldn't be paying it in the first place.And when I contacted corporate and told them I was overseas, and this was my food money for the rest of my time there, they didn't even have the decency to respond.What a terrible company! I'm back in California now, and will make sure to never use CFF again.
Joe Adams
8 years ago
Friendly staff. Good place to work out