Lifestyle Gym, located at Summerhill Plaza in Citrus Heights, offers around-the-clock access and a variety of fitness equipment suited for both beginners and seasoned gym-goers. Friendly staff, including trainers like Holly, ensure that members feel welcome and supported. The gym also boasts handicap accessibility with parking and ramps available.

However, recent changes in management have led to issues with customer service, including problems with membership cancellations and communication. The cleanliness of the gym and the condition of some equipment have also been noted as areas needing improvement.

Pros:

  • 24/7 access.
  • Friendly and supportive staff.
  • Trainers available.
  • Handicap accessible.
  • Convenient location near I-80.
  • Great membership deals.
  • Positive workout atmosphere.
  • Reasonably priced memberships.
  • Wide range of equipment.

Cons:

  • Poor customer service under new management.
  • Difficulty with membership cancellations.
  • Cleanliness and equipment condition issues.

Location / Contact

Rating Stats

3.9

out of 5.0

9 reviews
5.0
1 reviews
4.0
8 reviews
3.0
2 reviews
2.0
0 reviews
1.0

Reviews (20)

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Love the staff. My trainer Holly is amazing and the manager Mark is super helpful. The customers there just to get there work out in.

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Been with the original Fitness 19 for over 4 years with no issues, the location recently changed ownership, the new owners are rude and obnoxious, hassle me to sign contracts without giving me time to read the contract or letting me at least finish my workout first, the new owners did a price increase and took the money from my credit card without heads up or consent.

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Needs to be cleaned. Weights are damaged, bars bent, and mirrors are covered in fingerprints and sweat. Now you have to sign a New Contract after 10yrs as a Member. New prices are 6times higher that previous Rate.

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I had cancelled my membership back in May because I knew I was moving to Nevada. Thought everything was settled until I realized a couple weeks ago that I was still being charged. They said I had never cancelled my account, I did. So I tried cancelling a second time but since I couldn’t come into the gym due to being out of state, the person on the phone told me to email them. I emailed and restated the issue. The only response was “your 30 days notice has been processed”. I realized that the pay period falls within that 30 days, so I’m going to have to pay AGAIN. That is five months now that they’ve taken my money. The new owners are horrible at customer service and the emails were short and rude. This place had really gone down hill.

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The new gym is spamming former Fitness 19 members via text and email to come check out the new gym, which is exactly the same as the old gym.

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I'm kinda ticked off right now. The doors are lockeduring regular business hours. This is the second time it's happened this month. KEEP THE DORS OPEN!!! If your sign and Google, and everywhewre else says that you'ere open during certain hours, then unlock your doors so that the PAYING customers can use the gym.

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I’ve never had a worse experience closing out an account. Over the past several years AFTER canceling with fitness 19, I received bills stating I still owed money. I paid the day I closed out and was told nothing else was needed. I then …

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Fitness 19 is a good place to work out and the price is great! The staff is friendly and helpful. I gave it 4 stars because the space inside is a little tight, but it works!

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When i turn 65 i want to continue working out here because the staff is so friendly. They make everyone, especially the seniors, feel welcomed. Such a great atmosphere! The regular members here do not bring intimidation, but inspiration, since we are all equally pushing ourself to come here to become a better version of ourselves.

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I went in on October 2021 to do a hold on my account. I went in again in December and they said they would fix the hold and move it to February. I am now receiving a letter that my account is going to go in to collections if I do not pay. I …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 7845 Lichen Dr, Citrus Heights, CA 95621, United States .

The contact number is +1 916-727-1919

This service is listed under Gym .

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