FITWORKS Cleveland is a 24-hour fitness center located at 619 Prospect Ave E, Cleveland, OH 44115. The gym offers a wide range of equipment, including free weights and machines. It is known for its spacious layout and convenient downtown location. The gym has undergone several ownership changes, leading to mixed reviews regarding cleanliness and maintenance. Despite some negative feedback, many members appreciate the friendly staff and affordable pricing compared to other gyms in the area.
However, cleanliness and equipment maintenance remain significant concerns. Several members have reported issues with broken machines and unclean facilities. Additionally, the management's approach to membership cancellation and poor customer service have been highlighted as areas needing improvement.
Pros:
- Open 24 hours.
- Wide range of equipment.
- Spacious layout with three floors.
- Convenient downtown location.
- Friendly and helpful staff.
- Never feels extremely crowded.
- Affordable pricing.
- Staff is knowledgeable and non-condescending.
- Tons of dumbbells and machines.
- Good value for money.
Cons:
- Cleanliness issues reported.
- Broken equipment not promptly repaired.
- Poor membership cancellation process.
Location / Contact
- Address: 619 Prospect Ave E, Cleveland, OH 44115, United States
- Phone:+1 216-574-2875
- Website:fitworks.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 60 reviews.
The address is: 619 Prospect Ave E, Cleveland, OH 44115, United States .
The contact number is +1 216-574-2875
This service is listed under Fitness Center .
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Mike Hurd
3 years ago
Overall, it is a run down gym. No COVID policies. They also hide the contracts from you and tell you to sign without giving you the opportunity to read it. I had to ask each time and only got a short summary by mouth of what it said. I would avoid.
Nolls Old Account
3 years ago
I recently moved from CLE to North Carolina. I called to cancel my membership over the phone but they wouldn’t let me cancel over the phone. They told me I had to cancel in person, otherwise I had to send them documents proving that I moved out of state. Completely unnecessary and absurd. I’ve canceled gym memberships without a problem over the phone easily before. I have never run into this. I’m embarrassed for this business, trying to make it as difficult for people to discontinue giving them money. Figure out how to make an honest dollar. The gym was average at best. Not very nice.
John Wojciak
3 years ago
They have a decent setup but the locker room is grimy and with the exception of two people the staff us unprofessional.
Nolls
3 years ago
Got a membership, went here once, and then 4 days later tested positive for Covid. They are literally doing nothing here to prevent the spread. Front desk people almost never wear masks either. Go elsewhere.
Alex Derkacs
3 years ago
I like the price and location of this fitness center but they haven't been fixing the equipment since the new ownership took over which has been disappointing
Donald Lesko
3 years ago
I had been a long time member of Titans. Recently gave the gym under new ownership and name a 2 star rating (it deserves only that) and then responded to an owner email with some constructive feedback (it was needed - a lot of maintenance needed). The owner has now cancelled my membership. Seems to be his approach if you read other reviews. Do yourself a favor and find another gym alternative! I'd recommend a gym where ownership cares about its members!
Maxx Soto
3 years ago
Much needed changes are being made pricing is extremely cheap especially since its downtown and so convenient! I love how spacious it is and the fact it has 3 floors,after being in cleveland a year i finally found a gym to commit to
danielle doria
3 years ago
Visited from out of town & stayed at the residence inn next door. Their gym is closed so I went to Alpha Legends. I am a bodybuilder looking for a basic gym.... Alpha legends has it all and then some. Cardio equipment upstairs, big space for functional movements, and then TONS of dumbbells and machines downstairs. Some of the cardio equipment is down... But working at 2 other gyms I know how hard it is to get parts right now and they are on top of it for sure. Plus there's tons of others to choose from. Literally perfect and couldn't ask for more. Drew at the front desk was awesome in answering my questions!! Thanks for everything.I also found out they are opening a coffee shop in the gym tomorrow!! Super cool.
John Sloan
4 years ago
Cool gym. Great facility and staff.
Knox Sanders
4 years ago
Nice equipment, price decreased in transition from Titan's to Alpha. They still accept discount from employer also. They've already added dehumidifiers that have made a HUGE difference. They've added a water bottle-refilling station above the drinking fountain which I never knew I wanted. They're making subtle improvements everywhere and things are going in a great direction.Nice group of people working there and it's never too crowded. I never have to wait for machines or benches! Super convenient downtown also.