Orangetheory Fitness in Downtown Cleveland offers a dynamic and energetic workout environment. Located at 740 Prospect Ave E, the gym emphasizes a welcoming community atmosphere, with knowledgeable and motivating coaches like Sarah and Lindsay guiding members through effective full-body workouts. The high-tech equipment and tech-integrated workouts provide a fun and productive experience. Members appreciate the professionalism of the staff and the supportive and clean environment.
Though the majority of experiences are positive, some members have expressed dissatisfaction with the studio's cancellation policy and management drama. Despite these issues, the downtown location's supportive staff and motivating environment make it a popular choice for both locals and visitors.
Pros:
- Friendly and welcoming staff.
- Knowledgeable and motivating coaches.
- High-tech equipment.
- Tech-integrated workouts.
- Clean and updated facilities.
- Supportive community.
- Flexibility to work at your own pace.
- Excellent customer service.
- Convenient downtown location.
Cons:
- Complicated cancellation policy.
- Management drama reported by some members.
- Some members find class varieties limited.
Location / Contact
- Address: 740 Prospect Ave E #1110, Cleveland, OH 44115, United States
- Phone:+1 216-816-1105
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 740 Prospect Ave E #1110, Cleveland, OH 44115, United States .
The contact number is +1 216-816-1105
This service is listed under Gym .
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Tonya Ball
2 years ago
Staff is well trained and very professional, the Manager Whitney had an answer for every one of my questions or concerns. Makes me feel comfortable making my decision to make them my Home Studio. Happy to have some smiling faces & good conversation every time I’m there.
Avani Solanki
2 years ago
I was going through a hard time in my life (post- abusive relationship) I decided to bite the bullet & spend the little money I had investing in myself. I signed up for Orange Theory for my free trial. It’s intimidating to go to a new gym and it was intimidating to invest in myself and having the possibility of failing buuutttt - DO IT. Emma, our downtown Cleveland representative/employee made me feel completely at ease. I signed a membership that day - she was so gentle, kind and I could tell how genuine she was. She had my best interest in mind. Which is exactly what you need when doing something so vulnerable. She followed up soon after and it just made me feel like I should follow through. I would give this location 10/10. The trainer JJ also made intentional mentions of noticing who was in class & saying, “it’s good to see you.” Goes a long way when barely making it to class. While I’m on a pause from working out there - I highly, highly recommend our downtown staff! So intentional, kind & have the genuine drive to hold you accountable!
Regina Knoll
2 years ago
New equipment, clean facility, and even better staff! Can’t go wrong with Downtown cleveland OTF… show up and guaranteed to have a great work out coached by the best. Best hour of the day!
Stacey B
2 years ago
Great staff! Jake and Becky are amazing coaches, they make everyone feel so comfortable! The front desk is always so sweet and welcoming with amazing energy. The manager Whitney is just awesome. Jen and Sarah are super helpful every time I need something, they know everyone by name and make sure we all feel welcome.
Darla Ledger
2 years ago
This gym offers an energetic, dynamic, and inviting workout experience. The staff is very welcoming and ensures the best possible atmosphere, the coaches are very knowledgeable and motivating. I am certainly satisfied thus far and have been blown away by my experience with manager Whitney at the facility. I wouldn’t hesitate to recommend OTF to anyone.
Mariah Lynn
3 years ago
Very professional team great manager Whitney and amazing staff Ronnie goes out her way to make a great experience! Will continue to support this business!
George Alvarado
3 years ago
Best most efficient workout that succeeds in keeping one active and giving one results after all the work. Thank you
Ronnie Ball
3 years ago
Great front desk staff & Coaches, no complaints! 👍🏼 …
Mónica López de Escobar
3 years ago
Very good trainers, friendly staff and organized gym.
Phoebe Cordero
3 years ago
The staff was so nice & accommodating! The location was clean and updated!