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PRO Fitness, located in Columbia, MO, offers a broad range of gym equipment and amenities in a spacious facility. The gym operates seven days a week with extensive hours to cater to various schedules. While the gym boasts a friendly and helpful staff, it faces criticisms related to equipment maintenance and outdated facilities. Customers appreciate the ample parking, cleanliness, and welcoming environment. Despite the variety of equipment and classes, issues such as inconsistent billing practices and poor customer service have been significant concerns.

The daycare service adds value for parents, though its quality has been mixed. Membership cancellation is inconvenient due to third-party handling. Overall, PRO Fitness has a blend of satisfied and dissatisfied clients, making it essential to consider both the pros and cons before joining.

Pros:

  • Great selection of equipment.
  • Friendly and helpful staff.
  • Extensive operating hours.
  • Spacious locker rooms.
  • Clean environment.
  • Plenty of parking.
  • Never overcrowded.
  • Family-friendly atmosphere.
  • Daycare service available.
  • Personal training options.

Cons:

  • Outdated and malfunctioning equipment.
  • Inconsistent billing practices.
  • Poor customer service and management.

Location / Contact

Rating Stats

3.7

out of 5.0

9 reviews
5.0
1 reviews
4.0
5 reviews
3.0
5 reviews
2.0
0 reviews
1.0

Reviews (20)

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Mostly the equipment is outdated, which I don't care about. But also a large portion of it is constantly out of order, which I do care about. I was there for a year. 5 stair steppers, 3 of which were out of order the entirety of that year. The dumbbells are stripped so they are loose as hell from the handle. I once asked the girl who was always at the front desk about them and she dismissed me immediately by saying it was because people keep dropping them and there was no fixing them. Which means, if you read about the steppers, there was no replacing them either. Same girl who wouldn't even bother with a grateuous "hello" when walk in. Which is whatever I'm just trying to lift but I mean come on do the bare minimum. Oh hey they also allow kids to freely rome the gym while you're trying to lift! I once had a kid who could barely walk kick my dumbbells, WHILE I WAS USING THEM! If only this place had a day care, oh wait, they do..... The owner seems a nice enough guy. Dude just has no clue how to run business. He just had to rent out what used to be the free weight area and now all the weights and machines are in one large room, right on top of each other. You have to call a third party company to cancel. Also, the roof leaks when it rains.

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I've Had the privilege to workout at many gyms at many locations and this one is a winner! Great selection of equipment for all exercise enthusiast. Staff is very friendly with a family atmosphere!

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Excellent environment to work out in. Plenty of weights, machines and equipment for working out all parts of the body. Plenty of parking. Everything is very clean. But, they refuse to accept my wife's Gympass card, because her app doesn't offer the check in option, like mine does. So, we wasted $211 trying to get it to work. We need a refund from Gympass, immediately.

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This gym is great! The hours are great and staff are friendly.There are many benches and several squat racks. Not matter how busy the place is, I never have to wait on a machine.There is also a large cardio area and spacious locker rooms.

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Great environment and gym to workout at! The machines are always very clean and all of the weights are put back where they should be. The variety of options for free weights is really nice. Overall, it is a great place to workout and exercise!

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I got a membership through work at a discount23rd price. The discount was not applied so I was paying full price for 6 months. When I told them about it they were nice enough to give me the next 6 months for free due to the double charging the first 6. I signed up for personal training and I love my trainer but I paid for 12 sessions which I did not use before my membership ended due to a knee injury. But they do not give refunds so that is a lot of money wasted. I will not recommend this gym to anyone.

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I loved going there but my husband received a free gym membership at another gym and he needed to cancel. I was going to stay a member but at the same time, they took away my favorite teachers' classes and replaced her with teachers from …

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Where do I begin?!The care taker is a bully who completely ignores children and talks down to other parents about children whom are not even present. …

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I have been with the gym for years. I hurt my back about a year ago and subsequently haven't been fully utilizing the membership like previously before. I assumed that the contract I signed would end, so I was just letting it run out. …

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I have been with this gym for over four years now and I am VERY pleased with it. I have always had a good interaction with the employees and owner. I have never felt uncomfortable in it and someone is always there to help you and answer any …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 20 reviews.

The address is: 3210 Vandiver Dr, Columbia, MO 65202, United States .

The contact number is +1 573-446-4348

This service is listed under Gym .

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