Max Fitness Elite

I cannot get over what a positive experience I had with Cathy today! I walked in for the first time with my two little boys looking to join the gym as I had been referred by a friend. As soon as I told the front desk that I was looking to join, they had Cathy meet me within two minutes to give me a tour and to help me drop off my boys at the kids area. I have been in sales and customer service for the last 12 years so when I'm on the customer end, I pay very close attention. Cathy was professional while still being incredibly personable. My son's have pretty different names and she was so adamant about saying them right and memorizing them. While she was giving me a tour of the gym she kept saying hi to the other members and had all of their names memorized! I've never seen that before, and I was incredibly impressed. She really just did a fantastic job. Also, the girls who work in the kids area did such a great job with my boys. My baby is two months old and can be pretty needy and demands to be held by mommy all the time. I couldn't believe that they didn't have any issues with him. I watched them on the camera they have available and they were great about holding him, rocking him, and just giving him the comfort and attention he needed. I'm extremely cautious with my children and stress a lot about leaving them to be watched by other's, but they were great with my boys and it eased my mommy mind and heart so much. I'm excited to continue going to the gym, and know I will always be welcomed by friendly faces.

Love them!!!! Best gym in the area! Very friendly and professional. They offer personal training services as well as childcare services which has been amazing. Ask for Kathy when you go, she's great at giving you a lay of the land and explaining all they're services. I highly recommend this gym!

This gym is run by two clowns who have no idea how to run a business. After posting a negative review and some criticism on my personal social media, I received a call from them being told that my review of their business is defamation of character and asked if I want to cancel my membership because they “do not want anyone there who feels negatively about the gym”. I went there each and every day enthusiastically despite numerous issues with the gym and even got several friends to sign up. Multiple times they let them in without seeing ID or anything and surprised by that i let my friends know to make sure to let the owner know they were here because i know that gyms need to know who comes in.Then instead of calling me to ask what i thought they could do better or to ask my why i felt negatively, I was accused of defamation and pretty much told that I am not welcome there.Last time i was here was about 10 years ago when i was about 13, my parents had signed up and added me to the membership so i could work out, we then moved and they cancelled the membership, despite that Max kept charging them for a whole year. I returned and choose max fitness despite that previous experience my parents had and its a shame that the gym has yet to improve.

This gym was my favorite gym to go to! The staff is so sweet and make it so inviting from the first day you walk in. They were able to help both of us with our goals and helped create a schedule that was conducive to our daily life. the PUSH class was the first class I took when I became a member. TJ, Deion and Cathy were amazing instructors. They made it fun and enjoyable. In such a short period of time, Max Fitness became our home away from home. The staff makes a point to not only meet you but remember who you are and always say hello. As far as cancelling, we had no issues. The moment we found out we would be moving away, they made the process easy and efficient. I am not too sure what the negative comments are referring to about the management but I had no experience with "clowns." I will continue to recommend Max Fitness.

Very impressed with the CS at this gym. Wife signed us up: childcare is a must for us, and the staff tending to the childcare center were great. Cathy, one of the owners, is a saint. She was incredibly kind and courteous, and the fact that she remembered individuals at the gym by name really stood out to me. Personally, having worked providing services in the past for certain national chain gyms, I don't understand how this place only has a 3.5 out of 5 rating. Not only are they staffed with great employees, and owned by fantastic people, but they have everything that you can need in a gym, and while it might be a little crowded at times, there is no issue for usable space. The fact they also partner with a local supplement shop or additional discounts is also a great sales point for me. You can absolutely trust that your personal well-being and fitness are in great hands at this facility.

Max fitness has always been and always will be my home gym. I’ve met the best people there including Cathy and Loren Fuller. After being a member for 4 years, I was treated so amazing and I have no complaints about any bit. I 100% recommend this gym to anyone who is looking to get in shape. The trainers are also amazing people too. I miss my home gym

IT HAS UP TO 98 DEGREES IN THERE!the floors and machines are wet! It’s dripping from the ceiling! …

I was a member for 18 months. I lost my bank card got a new one and forgot to give them the information. Instead of a courtesy call or mentioning it to me when I went into the gym every day I got a call from the collections agency to say that I owed them the remainder of my membership. I signed up for a one year membership. I was told I just paid month to month.The collections agency have called my employer I almost lost my job because of this and all for $270..

Every bad review about it being difficult to cancel with them is true. Some of the staff are kind and understanding but the way the business set up does not care for the customer in the slightest. Do not sign a contract unless you’re ready to fight tooth and nail to cancel, because every step of their system will make it more difficult for you to cancel, regardless of the reason. I’m disappointed in this business, they are not what they seem. I wish there was a gym out there that truly cared about their members, but I have yet to find one.

I had a membership there years ago with my husband. We got orders to Germany and so my husband showed his orders told them to cancel his and my membership. Only to find out while in Germany they sent me and only me to collections for $500. I’ve tried to dispute the charges but they still say I have to pay it. This isn’t the only time I’ve heard of them sending people to collections. Its definitely a money trap. Be careful joining especially being military and moving around. You’d think a gym next to a military post would be more mindful of people moving in and out but I guess not.