ASI Gymnastics – Plano West is a popular gymnastics center located in Dallas, TX. The facility offers a variety of classes, including gymnastics, ninja warrior programs, and children’s birthday parties. Many parents appreciate the clean, well-maintained environment and spacious areas for both kids and parents. Coaches receive high praise for their friendly and attentive demeanor, making learning fun and engaging for children. However, some customers reported issues with the front desk service and occasional miscommunication about policies and class availability.
While the majority of reviews highlight the professionalism and helpfulness of the coaching staff, especially during events like birthday parties, there are a few concerns regarding the high turnover of coaches and inconsistent customer service experiences. Despite these occasional setbacks, ASI Gymnastics – Plano West remains a favorite for many families due to its engaging programs and dedicated staff.
Pros:
- Friendly and engaging coaches.
- Clean and well-maintained facility.
- Wide variety of programs for kids.
- Highly praised birthday party services.
- Spacious areas for parents and kids.
- Kids enjoy the foam pits and equipment.
- Coaches build strong connections with kids.
- Good safety practices and professionalism.
- Convenient location with flexible scheduling.
- Positive improvement reported by many kids.
Cons:
- Inconsistent front desk service.
- High turnover of coaches.
- Occasional miscommunication about policies.
Location / Contact
- Address: 4051 Rosemeade Pkwy, Dallas, TX 75287, United States
- Phone:+1 972-960-1108
- Website:asigymnastics.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 80 reviews.
The address is: 4051 Rosemeade Pkwy, Dallas, TX 75287, United States .
The contact number is +1 972-960-1108
This service is listed under Gymnastics Center .
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Joseph Sczech
1 year ago
My child has been going here for quite a while, and she loves it. The facilities are cleaned regularly,The staff is very professional and work hard to ensure that the kids are doing things, safely.
Amara Qayum
1 year ago
I signed my daughter up for a trial class. My first impression of the facility- awful customer service. The front desk lady was super rude and brief. The instructor was not friendly. She did not introduce herself to me nor did she introduce herself to my daughter who was taking the class for the first time. After the class was finised, there was no one I could speak to. The instructor ran off out the door and did not bother even speaking to me regarding the class. I much rather go to a place where my child and I feel welcomed. I will not be returning and going with another facility.
lorena campos
1 year ago
They are fantastic!! I couldn’t be happier with the way they handled my 5 year olds birthday party!From knowing all of the kids names, to helping load/unload and set up, and keeping all of the kids in line and entertained!Can’t wait to come back!
Karin H
1 year ago
We love ASI! Friendly coaches and staff and the best equipment in the area. My daughter loves the foam pit. We recently had her birthday party there and they made it SO easy and SO fun - all the kids had a great time!
Kayla Lambert
1 year ago
We had my 6 year olds birthday party here and they did an amazing job. They helped me decorate and clean up afterwards (super accommodating and helpful). The party itself was super organized and all the kids had a great time! They also have some new ninja warrior type equipment and the kids had a great time playing on that!
Amy Clary
1 year ago
Very frustrating. When you get there, you can never figure out where your child should go. If you miss, they say you can make up but they never have space in classes to make up. My 7 year old has been in the class for months and is still just jumping on a trampoline in the class, not learning any real skills. And then when we let them know that we'd be done for a month for the summer, they billed us anyway. Unbelievable.
Jay Mula
1 year ago
We love this location!!! All the coaches are really nice and friendly. They have gymnastics for the girls and ninja warriors for the boys and girls.
Caitlin Serrano
1 year ago
We had a birthday party for my daughter here and everything was wonderful! They helped unload my car and set up the room. They were great with the kids activities all the way though. They cleaned up and helped me get everything back into my car. Really great experience and helped take the stress off me. My daughter and her friends had a great time as well!
Z X
2 years ago
Hi Christina! Thank you for taking time to rate us. I would love to hear more about your experience at ASI Gymnastics Plano. Please email us, customerexperience@asigymnastics. We want all customers to have a 5 star rating experience! Thank you!
Alexandra Torres
2 years ago
Hi Alexandra! Thank you so much for your 5 star rating! We hope you continue on your gymnastics journey for years to come!