Equinox Preston Hollow offers a premium gym experience with top-notch trainers and well-maintained facilities. Located at 8611 Hillcrest Rd, Dallas, TX, it impresses with its cleanliness, friendly staff, and variety of challenging group classes. Trainers like Dustin Miller and Jude McCarthy receive high praise for their professionalism and motivation.

However, the gym has a few drawbacks. Several members mentioned issues with billing and management. For those who prefer free weights, the area can be crowded. Despite these concerns, many enjoy the facility’s offerings and friendly environment.

Pros:

  • Top-notch trainers
  • Well-maintained facilities
  • Challenging group classes
  • Friendly and accommodating staff
  • Clean environment
  • Good variety of equipment
  • Convenient location
  • Complimentary training session upon sign-up
  • Smoothies cafe available
  • High-quality products in bathrooms

Cons:

  • Crowded free weight area
  • Billing and management issues
  • Limited space

Location / Contact

Rating Stats

4.3

out of 5.0

7 reviews
5.0
1 reviews
4.0
6 reviews
3.0
36 reviews
2.0
0 reviews
1.0

Reviews (50)

author-img

Extremely clean facility, the cleaning staff is always walking around cleaning. The staff is very friendly and accommodating. The classes are fun and challenging. The eucalyptus cold towels and the eucalyptus steam room are the best! There's Kiehl's products in the bathrooms and a smoothie cafe. Lots of exercise equipment and room. The trainers are great, you get 1 complimentary training session when you sign up and it was super helpful. I love this gym and would highly recommend to a friend.

author-img

author-img

Beautiful Gym! Cool Staff & Well Structured Health & Fitness Plans Designed By The Best Trainers Around..💪 Highly Recommend For Anyone For Various Fitness Goals. …

author-img

This is a very nice club. I noticed everything is always clean. Never had a problem getting a parking space. Personal training, Pilates, spin room and bikes, customer service and membership staff are super knowledgeable. friendly and have the highest credentials and certifications.I would highly recommend becoming an Equinox member. The return on your investment will add years to your life, and life to your years.

author-img

This gym is very clean, convenient, and I like it. Why the negative comments about staff? You are there to workout, not evaluate others. Pay attention to your workout: a gym is ONLY what YOU make it. Stop worrying about who is on steroids, homophobic, etc . It suggests YOUR internal dissatisfaction w/who YOU are. All nice gyms are expensive. If price bothers you, then go to 24 fitness on Royal Lane. Much cheaper, but you need a tazer to go in there at night and after you factor in repairing your vandalized car, about the same $.This is a great gym for those who feel it fits their needs. For the negative reviews, YOU joined so deal. If not happy, then I suggest you take Dallas's own Don Henley's advice: "..victim of this, victim of that, your momma's too thin and your daddy's too fat. Get over it!"

author-img

A nice gym once you are inside, but Equinox has the worst billing practices imaginable. While the staff at this location are nice and helpful, the back office billing and management are HORRIFIC. I strongly recommend against joining this gym just for the pain in the behind they are to deal with when if you have issues with your account; even if it is because you are moving outside the area per contract.In short, they continued to bill me for four months AFTER I closed my account with written confirmation. I had to threaten Small Claims litigation AND use my American Express fraud protection service to finally get them to stop billing me and refund my money. One of the worst customer experiences I've ever had. Terrible business practices.

author-img

I had a great time doing my training evaluation with Ms. Tarra, she was so informative and patient with me getting back in shape after many months. I appreciate the time she took to go over a training plan and helping me understand more of the aftermath of my knee injury and how to improve condition. I would recommend my friends and family of her truly exceptional service. The gym is always so clean and the class schedules are a great match to my schedule before work. Thank you Tarra best wishes 2016!

author-img

author-img

I can't stand working out at a dirty gym, but you never have to worry about that here. Staff has always been great to work with, and I'm glad I tried several in the area before deciding to come here. It's close to home with great service--can't complain.

author-img

BEST GYM IVE BEEN TOO IN MY LIFE . The Experience is amazing. Lost weight fast, been seeing great results and the trainers in are awesome. great vibe at gym. Positive , encouraging, and motivating environment. Love it. That's my experience.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 50 reviews.

The address is: 8611 Hillcrest Rd, Dallas, TX 75225, United States .

The contact number is +1 214-265-5512

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos