TruFusion Dallas

I love Trufusion. They offer a variety of group classes in one location. And the instructors are great

I did the introductory offer and I was immediately sold on this place! It's very straightforward...you have a variety of classes that you can go to. It's perfect for the busy person. I am a mom and I have a full-time job. My favorite …

Have a BUNCH of random charges from here. Signed up for the $30 for 60 days July 4th promotion and they charged me a bunch of random $20, $15 charges.

It's a scam. I signed up for $30 for 30 days. I was not told there a 30 day notice to cancel. They charged my account for $30 and $169 twice! I called and was told, sorry that's how it goes. I asked for a manager and was told one would call me back. No one did. Stay away if you don't want to get robbed.

I have been going here since the studio opened in 2019. This place used to be a haven and there was community and fellowship. At the beginning of 2022 though, the studio came under new management and the Director of Fitness was fired. Wouldn't have been so bad, but she took all the good trainers with her. That means though, That since January 2022, this studio has never had a full staff. There were weeks and months where there were no classes over lunch or on the weekends. If you're going to charge people $200 a month for a membership, it is absolutely unacceptable for you not to be utilizing all your rooms as much as possible. There are only five rooms for pete's sake! Also beware because the only good classes left fill up so fast you're lucky if you get a spot. And if you're a little late, you're not allowed to enter and they charge you $15; no shows are charged $30. All of this on top of the already absurd pricing structure.It's also worth mentioning that this studio is also so gross. They never clean the lockers, barely clean the floors, and their towels smell sour and disgusting. The mirrors in the studio are always covered in sprays of sweat.Once management changed they also stopped throwing parties, having themed classes, or showing any customer appreciation at all. And the new Director of Fitness hates people. Heather runs around the studio grimacing and rolling here eyes at customers. Acting like we're in the way and ruining her day. Refusing to even talk to or acknowledge you unless she feels personally compelled. She comes across incredibly mean and spiteful and she's gotten rid of all the fun classes that made this studio so unique.For the price point on this membership, I would recommend going literally anywhere else.

I LOVE Trufusion! The classes are always challenging and instructors are friendly with the best playlists! The front desk crew is always so nice and greets me by my name everytime. Since starting Trufusion I have dropped 30lbs, and reduced my A1C level. I’ve gotten so many of my friends to sign up and then they’ve gotten their friends to sign up! We all love it! Tru feels like fam and it’s the best investment I’ve made to myself in 2023! 🖤

By far the best fitness membership I've ever had. There is a sense of community and just a great energy all around. The staff is so friendly and accommodating, instructors are fantastic no matter what class you take. You can't go wrong!!

I’ve been going here since last November, and I couldn’t recommend it enough! Everyone is so nice, the instructors are incredibly welcoming, and I always feel very successful after my workouts! Not to mention, I’ve lost a lot of weight during this time, and dropped more than 4 pants sizes and counting. It’s also easy to make friends in such a fun and positive environment!

The studio is really thoughtfully decorated and clean. I took the hot Pilates class led by Jamie and it was killer! Will definitely be back soon.

Was thinking about joining this gym with my bestfriend who also just joined and on her first class she signed up for, she was running a few minutes late due to the new route and not knowing traffic to the location, she called and notified them in advance and they told her to go ahead and come anyways. when she arrived they declined to let her in and acted as if they never told her to go ahead and come (she wouldn't have went up there if they told her she wouldn't be able to attend the class). Because of their rude attitudes and bad service she requested to cancel her membership and requested a refund and they decided to deny that to her!!! If you are thinking about joining a new gym, I would look somewhere else. These people will take your money and not give you what you paid for, and then try to refuse to refund you. They were so rude to her, made her cry and ruined her very first experience ever attending this gym. I would never want to go to a place like that nor will I recommend this gym to anyone. Beware of places like this that do not provide a good experience to a first time customer!!!