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Crunch Fitness - Daly City, located in the Serramonte Center, is a well-equipped gym offering a variety of workout options and amenities. Members enjoy a clean environment, friendly staff, and a range of classes including yoga and high-intensity interval training. The gym features facilities such as a sauna, showers, and towels.

However, some members report issues with customer service, billing, and cleanliness in specific areas. The gym can also get crowded, and there have been complaints about handling of memberships and equipment maintenance. Overall, it remains a popular choice for many fitness enthusiasts in the area.

Pros:

  • Wide variety of equipment
  • Clean environment
  • Friendly and helpful staff
  • Great range of classes
  • Complimentary towels
  • Sauna available
  • Free parking on-site
  • Convenient location in Serramonte Center
  • Extended opening hours

Cons:

  • Customer service issues
  • Crowded during peak hours
  • Some equipment maintenance needed

Location / Contact

Rating Stats

3.8

out of 5.0

34 reviews
5.0
2 reviews
4.0
8 reviews
3.0
24 reviews
2.0
52 reviews
1.0

Reviews (120)

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This used to be an awesome gym, but it’s going downhill over the last 6 months, I don’t know what’s going on. I’m writing this review as a message to management.The water in the showers is either completely running out of hot water or just cutting off completely basically once a week, sometimes there will be no hot water for days at a time. This is incredibly frustrating, it’s happened to me multiple times while I’ve been in the shower.Their washing machine breaks frequently, probably like once a month, causing them to limit towel service. It’s not infrequent to see a sign at the front desk limiting you to one towel per trip. How am I supposed to work out and take a shower with one towel? It’s ridiculous. For the amount of money people are paying for memberships this should not be happening.Lastly I want to say that the majority of the front desk people are nice and doing their best, and I’ve had great experiences with the class trainers here. I feel bad that the folks at the front desk need to be the face for complaints from members that are a result of what appears to me to be poor management and poor infrastructure.Management needs to get this place back in shape or they’re going to start losing members. I’m heavily considering cancelling mine and I come here 6 days a week so it’s a major bummer.

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This is the first time im trying Crunch Fitness and absolutely love it. They have plenty of equipments loaded very well. Little expensive

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This is a gym that everyone needs, with a variety of exercise equipment, friendly staff, and very cleanliness.

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Smelling to hard, no promo code called multiple times and locations went to 24

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😡🤬 DANGER - THIEF/VES BROKE INTO 3 LOCKERS TODAY @ 8PM🥵🥵Still waiting for manager to arrive. Crunch should have Police investigate. Members should have minimal items with them all the time. This is a Pro job of a team, not just a songle person. Info from Crunch clock in system should help.STILL 5 STARS from me.7/31/2022After 3 months coming back to this Daly City Crunch I continue to enjoy the clean and spacious environment at this gym. The lockers remain well ventilated and clean. The towels remain well washed and well supplied. The soaps and lotion well refilled. I…well, remain happy.I can see that the place begins to thrive even though BA-5 is still with the world.For those fortunate ones, me among them 😊, who no longer have to stick with a work schedule, we can come during the slow period and enjoy our work out and relax in the sauna much better. This gym is so important in helping us maintain a strong immune system during this Covid time. I would recommend to anyone to come here at least 4 times a week.8 YOGA SESSIONS PER WEEK. 🙏😊4/30/2022Best news in town for those of us who love Yoga. The variety of practice offered at this Crunch is amazing. The large room gives us plenty of space. The good ventilation provides fresh air. The scheduled times varies from 9 AM to noon to 7 PM. The teachers are knowledgeable and caring. This amazing practice that stretches the whole body, stregthens the joints, speeds up the blood circulation, fortifies the immune system is available at a very reasonable monthly membership fee. (At other Yoga studios, one hour of yoga alone costs $20 to $25.) Here at Crunch, in addition to the 8 yoga classes offered, I got to wind down after my Practice with a nice shower and a restorative sauna time.To my ‘yogi’ gals (and guys) I don’t believe you can get any better deal than this Daly City Crunch yoga program. Namaste to all 🙏🧘🏻‍♀️PS. Please REDUCE the music volume in our Ladies locker room. Can’t relax after a nice sauna. Can’t have a chat with a friend without shouting. PLEASE. PLEASE.

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It's a great gym, when it's not so packed with people. Excellent free weights, great studio and great staff....

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I have been a member for over 5 years. This gym has the best workout equipment and set up in the area. Bathroom cleanliness could use some work, but it has improved. Billing issues do take a while to be resolved, but just keep emailing the appropriate staff, and you will eventually get a response. Trainers and front desk staff are cool. If you can afford it and take your health seriously, I would recommend this gym. Yes, they have some issues, but what place doesn't?

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I am a new trainer. I was taking a class with a manager who treated me unequally like others. She was very nervous and said during the class that if there is someone who does not feel comfortable, they can leave. When I asked her to leave, she fired me from work. The reason for her dissatisfaction was when I said that it is not permissible to advise a beginner to sell him creatine because it is harmful to beginners who do not have muscle density. She said, “Rather, you should sell it. All that matters to us is the sale.” I said to her, “What about health? This will harm him in the future.”

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I carefully reconsidered my previous harsh review on this gym.I recently visited Daly City Crunch gym and I was really impressed with how clean the gym was. The staff were really good about cleaning the equipment after use and the gym was spotless.I loved using their sauna after my workout. It was a great way to relax my muscles and unwind.The gym offered a wide range of classes, from high-intensity interval training to yoga. The instructors were really friendly and knowledgeable, and the classes were well-organized.Despite the high price, I was happy to see that the gym had recently undergone an expansion to accommodate more people.Overall, I would recommend Daly City Crunch gym to anyone looking for a clean, well-equipped gym with a variety of classes and amenities at your convenient whenever you shop in Serramonte mall.

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Thanks Patrick! Please email us at [email protected] and let us know how we can get those 5 stars!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 120 reviews.

The address is: 60 Serramonte Center, Daly City, CA 94015, United States .

The contact number is +1 650-684-1234

This service is listed under Gym .

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