Crunch Fitness - Daly City, located in the Serramonte Center, is a well-equipped gym offering a variety of workout options and amenities. Members enjoy a clean environment, friendly staff, and a range of classes including yoga and high-intensity interval training. The gym features facilities such as a sauna, showers, and towels.
However, some members report issues with customer service, billing, and cleanliness in specific areas. The gym can also get crowded, and there have been complaints about handling of memberships and equipment maintenance. Overall, it remains a popular choice for many fitness enthusiasts in the area.
Pros:
- Wide variety of equipment
- Clean environment
- Friendly and helpful staff
- Great range of classes
- Complimentary towels
- Sauna available
- Free parking on-site
- Convenient location in Serramonte Center
- Extended opening hours
Cons:
- Customer service issues
- Crowded during peak hours
- Some equipment maintenance needed
Location / Contact
- Address: 60 Serramonte Center, Daly City, CA 94015, United States
- Phone:+1 650-684-1234
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 120 reviews.
The address is: 60 Serramonte Center, Daly City, CA 94015, United States .
The contact number is +1 650-684-1234
This service is listed under Gym .
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Bing LI
3 years ago
Thanks Bing! Please email us at [email protected] and let us know how we can get those 5 stars!
Rodney Rushing Jr.
3 years ago
Playing around on YouTube , unable to tend to clients request/Questions. Need more diversity.
Diego Rey
3 years ago
7:15 AM Sunday and there’s a bunch of us waiting for someone to come and open. Totally Unacceptable.
Chuck Lamb
3 years ago
Will change to 5 stars once they go back to their usual 5am opening time.
Brett Beatty
3 years ago
Good environment, staff is Covid-19 aware and enforcing people to wear a mask over the intercom twice during my workout. Good experience 👌 …
Eden Palmer
3 years ago
Do not go to this gym. They scam you with hidden fees and make it seem very appealing upfront while trying to get you to join their gym then they screw you over. If I could give this gym 0 stars I would for the HORRIBLE customer service
C D
3 years ago
Love this gym! Clean, free parking, friendly staff and members have been very respectful of rules in place for Covid-19. Also, great Personal Trainers!!!
Michael Lallas
3 years ago
I had a bad experience during Covid 19. They charged me for months I never used the gym and was unaware they were open . Our county open then closed open then closed . Crunch made sure they got their money when they were approved to open and charged me without even letting me know they were open . After speaking to a rep there , they were unable to help , I ended up canceling my membership . Not happy .
Concerned Citizen
3 years ago
They are stealing from me.We moved out the city and couldn't cancel the subscription in person due to covid. Now they are still charging me even though I called and canceled and the person answering the phone always tells me there's nothing they can do about it. We are going on 50 $ and counting. Pick another gym.
Keny Lopez
3 years ago
Oh! Woow! They charge me auto pay $6.56 plus $32 for october1, 2020, everybody becarful on giving your debit card auto pay for crunch fitness, they steal, and they don't explain from the beginning how much they going to charged due to the pandemic, they did not send me no emmails, regarding the $6.56 recruiting, I haven't gone to their gym for 2 months in a half, if y'all want your money jeopardized go to to crunch fitness, the manager told me I wont get no refunds for the contract I pay. Also they look at you like your dum stupid, if I could I wont give them no stars at all! They deverved it!