Club 24 Concept Gyms, located in New Milford Plaza, offers quality equipment and a wide range of machines. Members appreciate the gym's large size, comprehensive facilities, and affordable membership options. The gym is clean, and the staff are known for their friendly and helpful demeanor. Regular cleaning and respect among members add to the positive atmosphere. Personal training sessions come free with the orange card, and there's even a movie room for a unique workout experience.
However, several members have experienced significant issues with the gym's billing practices, making cancellation a complicated and stressful process. Additionally, maintenance issues such as broken toilets and outdated equipment have been reported. Despite these drawbacks, the gym remains a popular choice for many fitness enthusiasts in the area.
Pros:
- Good range of equipment.
- Affordable membership.
- Large gym size.
- Friendly and helpful staff.
- Clean facilities.
- Free personal training with the orange card.
- Movie room for workouts.
- Positive atmosphere and member respect.
- Convenient hours.
Cons:
- Complicated and stressful cancellation process.
- Ongoing maintenance issues.
- Billing and contract discrepancies.
Location / Contact
- Address: 164 Danbury Rd #3, New Milford, CT 06776, United States
- Phone:+1 860-799-7568
- Email:[email protected]
- Website:club24gyms.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 164 Danbury Rd #3, New Milford, CT 06776, United States .
The contact number is +1 860-799-7568
This service is listed under Gym .
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William Stanton
1 year ago
I would never get a membership to this gym again. They have a ton of weird loophole fees that will catch you off guard, then when you go to cancel your membership without there being a fee for canceling, they charge you an extra month of membership until your account is actually ‘closed’ even though you canceled your membership
Kevin Calvey
1 year ago
The place is shaping up lately. I think a management change had occurred. Good value for the cost of membership.I'd give a higher rating and more praise if they bring in a couple of rowing machines. They have plenty of ellipticals, bikes and treadmills but are missing a cardio machine that I love the most. Great whole body workout with minimal impact.
Jimmy V
2 years ago
I’ve been coming here for a couple years now and imo it’s top notch gym that’s super affordable here in the NM area. It’s accommodating to all fitness levels and ages. Staff has always given off positive energy/attitude that motivates and keeps the place super clean and supplied.
Ben Morgan
2 years ago
This is one of the shadiest businesses I've ever encountered. May 2020, I emailed the gym to cancel my account because I would be moving in June. …
yarneni rodriguez
3 years ago
As a customer service representative, I try really hard not to leave negative reviews because I'm aware of the impact they have on a place of business. However, I'm so disappointed with the management of this place! This gym re-enrolled me …
breanna welsh
3 years ago
This gym is the best one in New Milford. The people at the front desk are very kind and will happily show you how to properly use a machine. When you signup for the orange card you get free personal training sessions. I never used mine …
Ben stanley
3 years ago
This gym has weights and many other good things one might expect to find at a gym for working out. The employees at this gym are quite nice and knowledgeable about fitness and overall healthiness. The trainers are very capable at training …
Ericka Barnes
4 years ago
Where do I start? I’ll keep it short, on any typical day... it smells (not just sweat smell but mold smell from water damage), I can count at least 15 machines that don’t work (daily) and another 5-10 that have a function or two that don’t …
Tonya Mikhalych
7 years ago
Friendly staff. Willing to work with you during classes, to make adjustments for what you are physically capable of doing. Nice atmosphere. Great membership prices. It is great having the hyro massage bed for after a hard class. Definitely worth checking out and seeing if it's for you. I would recommend to family and friends.
Miss Envy
7 years ago
The gym is very clean and the staff are very friendly and helpful. The members of the gym are very respectful and help keep the machines clean. There's also a movie room where you can go and workout while watching a movie like in a theater, it's a genius idea! Seriously the best gym I've ever been to. Glad to be a member :)