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Greenknoll Branch - Regional YMCA of Western Connecticut offers a comprehensive range of fitness and recreation options for all ages. The facility includes both indoor and outdoor pools, spacious cardio and weight training areas, and an array of classes and programs. The Y is frequently praised for its clean, well-maintained spaces and friendly staff.

However, some members report issues with the tiered membership system and occasional unfriendliness from staff. Additionally, the lifeguards and front desk staff have received mixed reviews. Despite these concerns, many families and individuals find the diverse activities and community feeling very appealing.

Pros:

  • Wide range of fitness equipment.
  • Indoor and outdoor pools.
  • Diverse classes for all ages.
  • Friendly and helpful staff.
  • Clean and well-maintained facilities.
  • Special programs for kids and families.
  • Great summer camp activities.
  • Easy guest access for visitors.
  • Yearly equipment updates.

Cons:

  • Tiered membership system feels discriminatory.
  • Occasional unfriendliness from staff.
  • Limited pool availability for non-team members.

Location / Contact

Rating Stats

4.1

out of 5.0

9 reviews
5.0
1 reviews
4.0
1 reviews
3.0
11 reviews
2.0
28 reviews
1.0

Reviews (50)

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Checked it out and very strange and confusing layout. Noone to really ask for help or direction. Mostly likely will not return.

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They must think they are running a country club here or something intead of a dated YMCA in a middle class suburb. I used my National Membership as I was visiting the area. There were 2 locker rooms. One was for their " exclusive" members and it had a sauna and steam room. It was locked up like Fort Knox. I was told to use the other one locker room which I presume is for visitors or second class members who cant afford the higher rate. To me this feels like discrimination against those who canot afford their 2 tier rates. I mysef pay a very high rate at my home branch so I should be entitled to all the benefits that these higher tiered members benefit from. Everyone should be equal at the Y regardless of what they can afford to pay. I would hate to be the one person in a friend group that was left out for not being able to afford the higher tier rate. I am going to report this. I am not sure anyone will care but I am going to try to find someone with authority who will.

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Have been a member for over year. The staff is great. The facility is well maintained and clean. The indoor pool is great. Outdoor pool which is seasonal also wonderful. Highly recommend this Y!

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Andrew, thanks for the great rating!

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All new equipment in fact the equipment gets updated yearly.

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Hi Ruby- So glad you find the Regional Y to be a 5-star place. Hope you are still enjoying your time here!

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Gary- sorry about the delayed response. We appreciate the great rating.

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Appreciate the 5-stars!

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Thank you Melinda!

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No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 50 reviews.

The address is: 2 Huckleberry Hill Rd, Brookfield, CT 06804, United States .

The contact number is +1 203-775-4444

This service is listed under Gym .

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