Planet Fitness at 19 Backus Ave, Danbury offers a spacious, clean, and updated workout environment. The gym has a variety of cardio and weight training machines, making it easy to find equipment. It's situated conveniently in Danbury Square, providing accessibility to locals. The gym staff are generally friendly and helpful, contributing to a positive atmosphere.
However, some members are dissatisfied with the limited operating hours and customer service issues, particularly concerning staff behavior. Despite this, many members appreciate the cleanliness and modern amenities like hydro massage beds and the Black Card Spa, enhancing their overall workout experience.
Pros:
- Spacious and clean facilities
- Variety of cardio and weight machines
- Friendly and helpful staff
- Convenient location
- Modern and updated equipment
- Available amenities like hydro massage beds
- The Black Card Spa with various benefits
- Respectful and nice atmosphere
- Comfortable showers and locker rooms
- Positive staff interactions
Cons:
- Limited operating hours, not 24/7
- Some customer service complaints
- Loud and disruptive music
Location / Contact
- Address: 19 Backus Ave, Danbury, CT 06810, United States
- Phone:+1 475-454-2001
- Website:planetfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 20 reviews.
The address is: 19 Backus Ave, Danbury, CT 06810, United States .
The contact number is +1 475-454-2001
This service is listed under Gym .
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Miguel Rodriguez
1 year ago
The whole reason for signing up at Backus ave location was because I live less than 5 minutes away and i was told that when they hire more people it would be open 24 hours. Tonight they told me they have no plans to open 24 hours. I hate when people lie just to get you to sign up!
Len Sierra-Scacalossi
1 year ago
The new PF location in Western Danbury is spacious and clean and the staff is always friendly.
jim maguire
1 year ago
I signed up for planet fitness well before they opened. The opening was delayed a few times but the gym was worth it. This area needed another gym. I know it opened a month ago but I wish the hours were a little longer - especially on the weekends.
Atticus K
1 year ago
I go here 3 times a week and I absolutely love the facilities! Very clean. Very nice people who work at the front desk. I also take showers there and they are always very clean. I have never had an issue with any of the equipment there. People are respectful. 5/5, would recommend.
R Prad
1 year ago
One of the best experiences I’ve had so far as per member experience and the gym atmosphere. The staff are amazing whether it’s daytime or nighttime. I always get a warm and welcoming greeting from the front desk which makes my day. The gym is super clean and I see the staff cleaning and helping out other members every time I’m there. I’ve never had any issues finding a machine to workout as they have tons of options when it come to cardio and weight training machines. The locker rooms are very spacious and clean and has a lot of additional new workout equipment compared to other locations. The Black Card Spa is the place to be as it offers tons of amenities for the Black Card Members. This is the most updated gym in Connecticut and I’m glad that I chose Danbury Southwest Planet Fitness. Look no further!! The Best Gym Ever!!!
Attorney Dan Spinella
1 year ago
Planet fitness advertises 24 hours and that like one thing they are known for and they are not open 24 hours at this location what a disappointment, they don’t even open early sorry planet fitness 5:00am is late people need to be at work as …
Carlos Figueroa
1 year ago
This planet fitness has an excellent atmosphere, a whole new style upgrade, extremely spacious and much much more. I’ve never seen a PF like this in Connecticut. Nice work 💪 …
Just Esther!
1 year ago
Brand new gym. So many new machines. Amazing staff. Music is also great. New bikes with tablets attached so cool. It’s very clean. Many new massage beds here with new features. …
Zachary Taylor
1 year ago
First off, the 1 star people need to calm down. PF didn't promise you anything they aren't delivering at this location. Which, by the way, was built and curated really well. It's the 1st month they are open, surely there will be a few minor issues that will get worked out. But the staff is very pleasant and the gym is in a great location.
A L ə X
1 year ago
This planet fitness is AWESOME I will be here all the time. They have like a hundred treadmills and massage chairs in the back. Not to mention super nice staff!