Snap Fitness Bethel-Downtown offers a clean, newly remodeled space with 24-hour access, ensuring members can work out at any time. The gym features a wide variety of equipment, making it suitable for all fitness levels. The friendly and knowledgeable staff, including trainers Courtney and Gabrielle, provide personalized support and advice.
Located at 9 Durant Ave, Bethel, CT, this gym attracts both newcomers and long-time members with its spacious layout and community feel. Though generally praised, a few users have experienced issues with customer service and equipment quality. Most members, however, appreciate the cleanliness and convenience of the facility.
Pros:
- Open 24/7 for ultimate flexibility.
- Clean and newly remodeled facilities.
- Friendly and knowledgeable staff.
- Wide variety of equipment.
- Not overcrowded, minimal wait times for equipment.
- Spacious layout.
- Good community feel.
- Convenient location in downtown Bethel.
- Private restrooms available.
Cons:
- Occasional issues with customer service.
- Some equipment may be in less than ideal condition.
- High membership prices noted by some users.
Location / Contact
- Address: 9 Durant Ave, Bethel, CT 06801, United States
- Phone:+1 203-683-4131
- Email:[email protected]
- Website:snapfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 60 reviews.
The address is: 9 Durant Ave, Bethel, CT 06801, United States .
The contact number is +1 203-683-4131
This service is listed under Gym .
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Anthony Zapata
4 years ago
ian beaver
4 years ago
Hans Schuurmans
4 years ago
Steve Fadden
4 years ago
Joined about a month ago. So far so good. Very convenient.
Phil Janki
4 years ago
Good selection of free weights and equipment, clean location and convenient.
reagan reznick
4 years ago
Worst gym ever. The place is dirty and unhygenic. I have watched the manager and other staff be rude towards non-caucasian customers as well as the retired gym patrons.
natalia salazar
4 years ago
Great gym! never have to wait for machines.. clean... people are chill... I do what I have to do, get in, get out! Thats all!
Eileen Centrilla
4 years ago
The manager Cody Sestito was not very nice or helpful in helping me set up my Silver Sneakers account. The gym is also not very clean.
Frank Celestino
4 years ago
Well kept location. All the basics offered (free weights, squat racks, barbells, weight machines, and cardio equipment) Open 24 hours for members as an access card is used to enter.
ryn thongkham
4 years ago
Cody Sestito, club manager, of the SNAP Fitness on 9 Durant Ave. Bethel , CT 06801 did not allow or offer any resources for my father to activate his Silver Sneakers membership. I explained multiple times during the course of Mr. Sestito's and I interface this am at approximately 9:45am on 4/24/2019 that I am my father's power of attorney, healthcare proxy, and caregiver, as he is currently recovering from a stroke. My father, a 76yr old elderly man, needs assistance. I had all the documentation, the silver sneakers member ID, anthem blue cross insurance, medicare ID #, as well as all of his proxy documentation in hand and explained to Mr. Sestito, that I wanted to activate my father's membership. Mr. Sestito replied, "I don't care. How do I know you're not doing this just to use the membership?" He offered no other recourse for me at this point upon my inquiry for further assistance; not a regional manager, not a customer service number, not even an email address. I am very disappointed in the level of customer service SNAP FITNESS shows towards it's prospective members, let alone the elderly in the Silver Sneakers program.Any assitance would be greatly appreciated