24 Hour Fitness

This is an amazing place just to get your lift in and the staff is amazing and helpful! Ordinarily you can get your weights and machines to workout with minimal wait time! I definitely recommend this gym especially since I’m always in the area plus it’s open 24hrs!

I would give location a 5 star but, there is a health concern at this location. The staff don't bother to enforce the facility policies in the sauna room or steam room. People are constantly going in the sauna/steam room with dirty sneakers and sweaty clothes. On the door it clearly states no shoes in the sauna/steam room only swim wear attire. This is a serious health concern because all the dirt and grime comes off the shoes and gets put into the air which gets into your pores, and lungs. They should really look into this before someone files a lawsuit for health endangerment.

Absolutely not worth the money at all. It's always packed, they act as if they are such a high and mighty gym and they lie straight to your face. Please do not fall for the 3 day or any free pass at all. I went and they said some lies about we will waive the enrollment fee just for you ( even though on the website it says 0$ enrollment fee ) and told me one number but once it's time to pay up they told me a whole different number. Now if you have money to just throw around for the next year, by all means sign up for this gym. With its luke warm pool and all.

I recently started coming back, after being gone for a while. And I’ll admit the place is not the same from when it originally opened over 2 years ago. But overall I’ve found 24hr fitness to be better then all the other gyms. And trust me I’ve had memberships at LA fitness, Planet Fitness, and fitness 19. And even though 24 is pricier then the other gyms, at least they are upfront on how much they are going to charge me. Unlike the other 3 I mentioned who have pulled the old bait and switch tactic.

The staff is really friendly and they try to keep towels, equipment , lockers clean and organized. They have a high amount of foot traffic so I dont expect everything to be perfect, but its pretty close to it as it can be.I like this facility because of ample exercise equipment , no stupid rules and the crowd is very easy going. It''s a built a good community actually.They do raise the rates on membership after 2 years of becoming member, but not by a crazy amount.Also, do your research before signing up, the sales staff tried to shark a freind of mine who wanted to sing up. That was shady, but to me the price is worth it as advertised on their 24 hour fitness website.

Pretty spacious gym, everyone minds their business, lots of machines and equipment (weights, cardio machines etc) and we'll ventilated.As for the customer service, all I can say is they're kinda ontop of it. I've never seen an employee come check on the dumbbells and make sure they're re racked BUT they do keep the place organized in terms of towels and bars. My only issue is some of the equipment here need to be replaced like the benches. They're too old.

Some of the staff is nice others are rude. This location is a mess none of the equipment is put away, if you want to use a dumb bell good luck finding it. For a new location it's a mess. This is due to poor management and employees who don't care, worst 24 HOUR FITNESS I HAVE EVER SEEN< BEEN A MEMBER FOR 20 YEARS.I need to add this.....I filed a complaint against a Downey 24 hour fitness employee for kicking a mat I was using away from the area when I got up and was not looking, TWICE ! The TRAINER than said to me after I asked him if he kicked it, he said, "Yes." and followed it up with, "Can't you see I'm working in this area." This happened in January 2018, No contact, I called the 1800 number 3 times now, first I was told I would get a call from the "CLUB MANAGER" nothing, Then I was told I would be called by the "DISTRICT MANAGER" nothing, third call I was told I would be contacted by the "REGIONAL MANAGER" nothing. Think twice before joining, this is how they treat members.Now going on month 9, still no call back, spoke with Ricky, Ricky has very little customer service help, he tried to put the lack of contact on me, Ricky said, why don't you contact the manager at the club. I said I'm the customer, I follow the rules, pay my dues, and even put away the weights, at that location in Downey. The employees are lazy, last time there, female employee said the weights were too heavy for her to put away, I hope she is not paid the same since she is using the "Female excuse."I agree with the other reviews, NO CUSTOMER SERVICE ANYWHERE AT 24 hour fitness.

You should report in this page that towel services will be canceled starting January 2019. That your jacuzzi is not working at that member are paying for services that are being canceled. It's better for members to go to a regular LA fitness. Per your staff gym is deep Clean on a daily basis it's a joke the gym is filthy yet your speaker always announces please do cleaning rounds no staff acknowledges them I am sure you're cameras prove it.

Not too bad. This gym has weights all over the place. It should take less than a minute to get the weights i need. I shouldn't have to hunt for them. It is also packed. I went in afternoon from 3-5 and once in morning 6-8. Keep in mind, this is still a bran new gym. Everyone wants to be there. I'd give it some more time. I think it will get better.

Over crowded and not well maintained. This is a big gym with a lot of equipment but I don't think the management realized just how popular the area is. It's always packed, never any parking and has lots of equipment out of service. There is a ton of dust and the cleaning crew is not frequent enough The place does have a lot of amenities like three swimming lanes, hot tub, sauna, steam room, full court and spin area. But the weights are and racks are always full! The sales team just keeps selling and the capacity is not there.