LA Fitness

first time i came here i bought the 1 day pass for $20 and no questions asked let me in. second time i came i scanned a guest pass and the person didnt ask me anything. next time i come and scan the same guest pass they wouldn’t let me in because of this and that. they follow the rules when you dont have money to give them. dont come here

I should've listened to the rumors about LA fitness because this is one of the scummiest gyms I've ever been to... An ex worker here named Mukai did not cancel my first account when he said he would, so I was charged from two different accounts without them even notifying me about it. Then, when I came to ask the workers about getting a refund, they kept saying that they would leave a note for the operational manager or that he would come in to talk to me but he NEVER did. They also told me that Mukai was not working here anymore, so I was not able to confront him about lying to me and not keeping his word.These guys make it almost impossible to be reimbursed and to cancel memberships. I can't believe how sly and unhelpful these workers are. I'll never be coming back and I'll NEVER recommend an LA fitness to anyone else.

Amazing gym! Friendly workers and tons of great equipment. Hannah is superb at customer service

This facility is clean and has great customer service I enjoy using the pool sauna weights and gym.

This gym is one of the best gyms I have been to. Their equipment is top of the line, their staff is amazing and super friendly, and their pool is awesome too. I would highly recommend coming here 10/10.

Front desk staff was wonderful in assisting me with a rude personal trainer on staff. Waiting to hear from a representative to speak about my complaint. Front desk was very reassuring, calm and collected, and helpful in this situation. Whoever the 2 staff members working at 8am on 8/8/23, they deserve the upmost praise in customer hospitality

I absolutely love this gym! It has everything I need to get a great workout in. The equipment is top-notch, and the staff is always friendly and helpful. The facilities are always clean and well-maintained, which is important to me.I also appreciate the variety of classes and programs that are offered. Whether I'm in the mood for cardio, strength training, or something more low-impact, there's always something available. Overall, I would highly recommend this gym to anyone looking for a great place to work out and stay healthy!

I would love to write a five-star review for LA Fitness! The facilities are always clean and well-maintained. The equipment is top-notch and there's always plenty of it available, so I never have to wait to use anything. The staff is friendly and helpful, and the trainers are knowledgeable and supportive. I also appreciate the range of classes offered, from yoga to spin to boot camp, so there's always something new to try. Overall, I highly recommend LA Fitness to anyone looking for a great gym experience!

Very bad! This gym is located in Johns Creek area, which is supposed to be for Johns Creek’s residents or the nearby cities. But ever since the new operations manager, Shawn, came onboard, he turned one of the best gyms in the area to an unbearable place that you just want to get out of it as soon as you walk in. He does nothing but sitting in the front, being rude and talking condescending to the members and guests. In addition, he has also brought several employees like him who are clearly not from this zip code and they will let in people of their own kind come in to this gym to workout or play basketball regardless of them being LA fitness members or not. And this has created a very unsafe and nasty environment where these people can get away with literally anything. To name a few of their actions, they yell pretty loud, drop and slam weights, stand by the basketball court door and harass all the girls who walk by them, walk around the gym and talk down to people who are lifting, …Most of them come here not to work out (since they do not have proper gym clothes [come in big groups, wearing slippers, or shirt with fringes …] and should not be allowed to enter the gym), but they just come here to check girls out and verbally harass them with disrespects and rude comments. The issue has been brought up to the management’s attention multiple times but no action has been taken since the manager is also just like them. And 90% of the time, there is no manager present and they put couple of young kids at the door who have no power of managing this place. They have made this used-to-be a really nice gym to a very disgusting unbearable place.

This gym has become a go to after they renovated it. Tons of equipment and plenty of room to move around. Nice basketball court, racketball courts, and a couple different rooms for spin classes. Great artificial turf area in the middle for more of the CrossFit type of workouts. Staff is some of the best around. Always friendly and constantly are cleaning the gym. Highly recommended!