Planet Fitness in El Monte, CA, offers a no-frills gym experience that appeals to a broad range of fitness enthusiasts. Situated in the El Monte Shopping Center, the gym is open 24/7, catering to those with demanding schedules. Known for its cleanliness, ample parking, and affordable membership fees, Planet Fitness also provides a non-judgmental workout environment that many users appreciate. However, customer service and equipment maintenance seem to be inconsistent, affecting the overall experience.
While the gym boasts helpful and welcoming staff, numerous reviews highlight issues such as overcrowding during peak times and outdated or broken equipment. Members also express concerns about management practices and the enforcement of gym policies, which sometimes feel arbitrary. Nonetheless, the facility's accessible location and basic amenities make it a viable option for those seeking a budget-friendly gym with extended hours.
Pros:
- Affordable membership fees.
- Open 24/7, convenient for all schedules.
- Clean facilities and ample parking.
- Non-judgmental and friendly environment.
- Spacious with a good variety of equipment.
- Helpful staff willing to assist members.
- Located in a convenient shopping center.
- Good selection of cardio and strength machines.
- Consistent sanitation practices.
- Friendly for both new and experienced gym-goers.
Cons:
- Customer service can be inconsistent.
- Many machines often out of order.
- Overcrowded during peak hours.
Location / Contact
- Address: 3542 Peck Rd, El Monte, CA 91731, United States
- Phone:+1 626-401-1100
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 120 reviews.
The address is: 3542 Peck Rd, El Monte, CA 91731, United States .
The contact number is +1 626-401-1100
This service is listed under Gym .
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alina omarova
10 months ago
Massage appointment is Definitely have to be changed, it's very uncomfortable to come every 5 minutes to update your schedule. Moreover some of the staff could put for 10 minutes or even more but, the rest of staff refusing to confirm more …
Eddie Reyes
1 year ago
Great experience great serviceINDIKA HAS GREAT CUSTOMER SERVICETHANK U.
Breanna Ortiz
1 year ago
Very unclean and unProfessional. Always crowded. Rude customer service.
Alex Galindo
1 year ago
Enjoyed massage chair before working out until the they changed policy.Make an appointment to use massage chair on computer every five minutes only to use chair five minutes and make another appointment. Ten minute use was reasonable but …
armando sagrero
1 year ago
Today, 05/21/23, I accidentally dropped my phone in the stairmaster machine, I advised the staff there and they were so helpful. They went & called the manager, and a supervisor opened the machine and got my phone. Been with Planet Fitness …
Jaida Henley
1 year ago
just look at how gross the water fountains are.. now imagine all the equipment you’re touching .. nasty and unsanitary
Diana Alvarez
1 year ago
They recently went through a remodel. And even though they added more machines it still does not look crowded.
tere llamas
1 year ago
The stairs could be all working instead of 1 or 2. Also more don't take to long to fix machines if they break.
Lex Lopez
1 year ago
I’ve come to this place for a couple months now. I never noticed how outdated the equipment was until I went to the PF in Rowland Heights. There’s a lot of machines that we don’t have. Some of our equipment is not balanced (for example, the …
kotsu
1 year ago
Cable machine is broken. Not one but two. Terrible gym i tell you.