Pinnacle Health and Fitness

Pinnacle Health & Fitness is an amazing fitness club for my family and I. We joined last fall and found the club really well managed and staff very helpful and always eager to assist. Especially love the pool and instructors. My 6 year old is not a good swimmer, yet, but the instructors have been very patient with her and have really helped her develop and build her confidence in the pool. We couldn't be happier especially with summer around the corner. Highly recommend. Keep up the good work!

This place is top notch!! I can't believe how great the customer service is, the quality of instructors, and the front desk team is awesome.

My fiancé have known the Pinnacle team for years. HRC OG’s. We’ve volunteered at their 5k events and helped out any way we could. Can’t recommend enough! Thank you to the staff and management for providing such excellent service!

My children are both very strong swimmers who learned at Pinnacle. My 7-year-old recently completed 10 private lessons with Sam Duarte. Our goal was to prepare for a YMCA swim team tryout. At the start of her lessons, she knew two strokes (freestyle and backstroke). By the end, she had added one more (breaststroke) and significantly improved her form in the other two. She was well prepared for her tryout and made the team! I couldn't believe how quickly she learned and improved with Sam, who is very patient and great with kids (they love him) but also definitely knows how to get results. He also worked with us to squeeze extra lessons into our last two weeks before the tryout, once I realized the tryout would be sooner than expected. Big shout out to Karen Stadtmueller, Director of Aquatics, for pairing my daughter with Sam and responding very quickly to my request for lessons.

I have worst experience with front desk and overall facility. I signed up this week for a premier membership with 2 additional adults. First they did NOT mentioned about one time registration fees which is same amount as first month fees of ~ $200 and later when I inquired if there is any other hidden fees associated, they said yes it’s annual maintenance fees which is $30 for each person annually. So if 4 adults and 2 kids are added it’s $180. Question is why not cover maintenance in monthly fees of more than $200 plus taxes you are taking each month. After signing up, my kids wanted to go into kids club. It was 6:30 pm and she said kids club is not accepting new kids as our kids club needs one hour prior notice to get your kids into it. I said ok with confused mind still thinking of all new rules never heard of before and registered for kids club and racket ball court for next day.Next day with more bigger and important priorities of life, I forgot the time I registered for kids club, I think it was 5:30 pm and hit the gym with kids around 6:30 pm but before that I got 2 notifications, “Credit card alerts”. They charged No show fees at kids club,charge of $10 each. I was like seriously what is this facility. Gym or some money making machine. I requested at front desk to wave the No show charge, give a warning or two like lifetime does for group classes and at least now that kids are here, get them in. She denied saying their kids clubs hours are very flexible and they are gone for the day since you did not show up. I mean then why am I paying for Premier Membership fees. I mean come on, rough experience with front desk and other facilities overall at this facility. Honestly I will stay away and advise you all to stay away from this facility If this continues.——————————————————————-Update: May 6th 3023. Nycole was kind enough to address all my concerns and resolve the issues currently. I believe we are liking the services provided by the facility and starting to enjoy the working out here. Thank you Nicole for addressing all the issues so far. Looking forward to meet you soon.Hence updating the rating as well.

Love the new classes added to the menu. Cycle strength, tabotta and of course TRX.

Good, nice employees, good shakes, amazing gym.

We just started at pinnacle, and we absolutely love it. So far the instructors and staff have been very friendly. Great place for kids and adults to get fit!!

I just got my membership at Pinnacle a few months ago and I really enjoy working out here. The facility and staff are awesome. The heated pool and zumba/yoga classes are my absolute fav!!

Costumer service is very friendly and polite, the place is clean and organized, excellent trainers, and the smoothies are delicious and health conscious. Perfect for the whole family.